Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Customs Clearance Coordinator at A & A Customs Brokers ensuring efficient shipment handling and compliance. Experience in customs brokerage and coordination for Highway shipments required.
Responsibilities
- Review documentation and prepare customs release entries for processing.
- Process and manage Highway releases.
- Analyze documents to determine applicable tariff classifications, duties, and tax rates.
- Collect supplementary information or documentation as required from customers, carriers, CBSA, and others.
- Email clients with clear, concise communication to ensure excellent customer service.
- Handle and resolve challenging situations professionally and effectively.
- Liaise with other teams for entry follow-up as required.
- Maintain strong knowledge of Canadian ports and warehouses.
- Enter data into computer systems accurately and efficiently.
- Complete files within required timeframes and in accordance with A & A and Canadian regulations.
- Review files for accuracy and errors, ensuring compliance.
- Handle phone inquiries.
- Perform other duties as assigned.
Requirements
- 2+ years in customs clearance coordination, ideally with Highway shipments.
- Prior experience at a Canadian customs brokerage is a strong asset.
- A Certified Customs Specialist (CCS) or equivalent Canadian designation is preferred, or the willingness to earn it - we’ll support you.
- A solid understanding of Canadian rules and regulations for the importation of goods.
- Comfortable picking up new systems quickly and finding efficiencies in digital tools.
- Experience with ITMr4, Cargowise, and/or CANdata is an asset.
- Proficient in Gmail/Front, Google Drive, and Google Sheets.
- Organized, responsive, dependable, and punctual.
- A self-starter who works well independently, multitasks comfortably, and brings strong problem-solving and communication skills.
Benefits
- Work from home from most locations within Canada, as this role is fully remote.
- Skip the commute.
- An afternoon start means no rush-hour grind.
- We invest in your credentials.
- Our Learn & Grow program encourages and supports employees who want to earn their CCS designation, and you’ll earn a bonus when you pass.
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