Product Design Lead leading end-to-end digital product design for Big Human, a technology, design, and branding agency.
Shaping creative direction, mentoring designers, and delivering mobile, web, and marketing experiences for diverse clients.
Responsibilities
Lead design projects from start to finish, including discovery, ideation, workshops, definition, high-fidelity design, design systems, handoff, and visual QA
Plan and facilitate design workshops, client reviews, user research, and user testing sessions
Collaborate with the Big Human design team to solve complex product and UI challenges and contribute hands-on design work when needed
Provide feedback and guidance to maintain high visual standards and best practices
Lead, mentor, and guide designers at individual and team levels with strategic design direction
Articulate and defend design decisions to clients and internal stakeholders
Navigate ambiguity and pivot quickly in a fast-paced, deadline-driven environment
Oversee and provide creative direction across 1–2 additional concurrent projects, guiding designers to maintain quality and consistency
Shape the creative direction and design culture of Big Human, a technology, design, and branding agency
Requirements
10+ years of product design experience, with agency experience required
High-caliber portfolio showcasing complex products with strong visual design, UI/UX, prototyping, typography, and visual hierarchy
Masterful knowledge of user-centric and data-informed product design
Strategic decision-making rooted in data, research, analytics, and business context
Experience designing mobile apps, web products, and marketing websites
Strong verbal and written communication skills for articulating design decisions to clients and stakeholders
Expert-level Figma proficiency
Working knowledge of Adobe Creative Suite
Comfortable in a fast-paced environment with tight deadlines and willing to ask questions during uncertainty
For US applicants: US citizenship or Green Card Holder status required
For Canadian applicants: Canadian citizenship, East Coast residence, and ability to work EST timezone required
Benefits
Medical: Up to $950/month company contribution (~$11,400/year)
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