Sales Solutions Engineer at Acronis collaborating with sales teams for cybersecurity solutions. Driving customer engagement and managing technical pre-sales and post-sales activities.
Responsibilities
Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
Analyze business requirements, market strategies, and policies relating to data protection.
Manage strategic accounts in collaboration with Acronis Account Managers to influence and develop sales strategies.
Facilitate customer evaluations and proof-of-concept activities for Acronis solutions.
Perform technical troubleshooting and secure technical wins during the pre-sales process.
Position solutions that address customer business problems and act as a trusted technical advisor.
Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
Gather technical requirements, develop cost-effective solutions, and present them to prospects.
Develop responses to RFIs and RFPs.
Assist in integrating MSPs’ RMM platforms with the Acronis platform and work closely with cross-functional teams.
Understand complex customer needs and develop innovative solutions.
Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.
Position and support Infrastructure-as-a-Service (IaaS) solution, including hosting and management of virtual machines (VMs) within the Acronis platform.
Requirements
At least 5 years of experience in a relevant position
Experience with cloud-based applications such as Microsoft 365 and Google Workspace
Backup, Disaster Recovery, and Storage solution design experience
Security experience in one or more of the following areas: Antivirus / Ransomware Protection, EDR/MDR/XDR, Email Security, Network Security
Knowledge of Microsoft operating systems (Linux or other operating systems beneficial)
Ability to articulate both technical concepts and business value propositions clearly
Experience with customer engagement and sales opportunity management practices
Strong listening skills, creativity, intuition, and a team-oriented mindset with the ability to solve problems effectively
High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining accuracy
Strong communication skills with the ability to influence, present, and negotiate effectively with both technical and business audiences
Fluency in English and French (written and spoken), with the ability to confidently deliver technical presentations, demos, and customer engagements in both languages
Experience supporting bilingual (English/French) customers or partners, including the ability to translate technical concepts and documentation accurately between languages
Ability to collaborate across international and multicultural teams.
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