Solutions Architect designing enterprise technology solutions for World Vision Canada’s digital transformation. Guiding architecture standards, cloud infrastructure, integrations, and Agile delivery.
About the role
- Sales Solutions Engineer at Acronis collaborating with sales teams for cybersecurity solutions. Driving customer engagement and managing technical pre-sales and post-sales activities.
Responsibilities
- Collaborate with sales teams and business partners to articulate solutions for service providers, partners, and end customers.
- Participate as an Acronis technology expert in meetings, conduct demos, and pitch products throughout the sales cycle.
- Engage with customers, partners, and internal teams to coordinate activities for selling Acronis solutions.
- Analyze business requirements, market strategies, and policies relating to data protection.
- Manage strategic accounts in collaboration with Acronis Account Managers to influence and develop sales strategies.
- Facilitate customer evaluations and proof-of-concept activities for Acronis solutions.
- Perform technical troubleshooting and secure technical wins during the pre-sales process.
- Position solutions that address customer business problems and act as a trusted technical advisor.
- Conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers and partners.
- Gather technical requirements, develop cost-effective solutions, and present them to prospects.
- Develop responses to RFIs and RFPs.
- Assist in integrating MSPs’ RMM platforms with the Acronis platform and work closely with cross-functional teams.
- Understand complex customer needs and develop innovative solutions.
- Provide customer and market feedback to Product Management, Engineering, and other Acronis teams.
- Position and support Infrastructure-as-a-Service (IaaS) solution, including hosting and management of virtual machines (VMs) within the Acronis platform.
Requirements
- At least 5 years of experience in a relevant position
- Experience with cloud-based applications such as Microsoft 365 and Google Workspace
- Backup, Disaster Recovery, and Storage solution design experience
- Security experience in one or more of the following areas: Antivirus / Ransomware Protection, EDR/MDR/XDR, Email Security, Network Security
- Knowledge of Microsoft operating systems (Linux or other operating systems beneficial)
- Ability to articulate both technical concepts and business value propositions clearly
- Experience with customer engagement and sales opportunity management practices
- Strong listening skills, creativity, intuition, and a team-oriented mindset with the ability to solve problems effectively
- High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while maintaining accuracy
- Strong communication skills with the ability to influence, present, and negotiate effectively with both technical and business audiences
- Fluency in English and French (written and spoken), with the ability to confidently deliver technical presentations, demos, and customer engagements in both languages
- Experience supporting bilingual (English/French) customers or partners, including the ability to translate technical concepts and documentation accurately between languages
- Ability to collaborate across international and multicultural teams.
- Ability to travel (including international)
Benefits
- N/A
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