Salesforce Administrator enhancing partner - facing experiences using the Experience Cloud at Braze. Leading the administration and configuration of the Braze Partner Relationship Management tool and ensuring effective data management.
About the role
- Senior Salesforce Administrator managing a complex Salesforce org at Ada. Leading automation and data integrity efforts in a dynamic remote environment.
Responsibilities
- Own day-to-day Salesforce administration, including break-fix triage, user support, configuration changes, and admin request intake.
- Lead project work across new feature builds, automation development, schema changes, and managed package management (DealHub, Rocketlane, Gong, HubSpot).
- Monitor and enforce data integrity across the org, with a focus on reducing data quality gaps that impact downstream reporting and customer health tooling.
- Read, debug, and refactor existing Apex triggers and classes; identify governor limit risks and own resolution.
- Establish and maintain a formal release and change management process for all Salesforce deployments.
- Collaborate with RevOps, Sales, and CX stakeholders to translate business requirements into scalable Salesforce solutions.
- Document existing automations, custom objects, and Apex code to reduce organizational risk and support future development.
Requirements
- 5+ years of hands-on Salesforce Administrator experience in a complex, production org.
- Proven Apex experience — you can read, debug, and refactor existing code without needing a developer to translate.
- Experience managing multiple managed packages in production, including handling upgrades and troubleshooting integration conflicts (DealHub, Rocketlane, Gong, HubSpot or similar).
- Strong command of Flow Builder and automation troubleshooting across Flows, triggers, and process automation.
- Salesforce Platform App Builder or Advanced Admin certification (or equivalent demonstrated expertise).
- Experience with CPQ tools (DealHub or similar) is a strong asset.
- Comfortable working independently in a fast-moving environment where you own decisions, not just tasks.
Benefits
- Unlimited Vacation: Recharge when you need to.
- Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance.
- Wellness Account: Empowering you to invest in your overall well-being and lifestyle.
- Employee & Family Assistance Plan: Resources to support you and your loved ones.
- Flexible Work Schedule: Balance your work and personal life.
- Remote-First, In-Person Friendly: Options to work from home or at our local hub.
- Learning & Development Budget: Invest in your long-term growth goals and skills.
- Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience.
- Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry.
- Hands-On with LLMs: Enhance your expertise in leveraging large language models.
- A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.
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