Salesforce Administrator configuring and supporting Doctors of BC’s Salesforce platform. Managing automation, security, data quality, integrations, testing, and user adoption.
About the role
- Product Manager securing and governing Salesforce’s internal platform. Shaping product strategy, roadmaps, and feature delivery for enterprise technology teams.
Responsibilities
- Conduct market analysis and research to inform product strategy and identify opportunities
- Use data analytics and user feedback to measure product performance and improve user experience and business outcomes
- Partner with Core Product, lines of business, and engineering teams
- Engage executives and senior stakeholders on product plans, progress, and outcomes
- Identify risks and build mitigation plans
- Own the product roadmap and make prioritization decisions
- Lead feature delivery from user research and user stories through UX design, prototyping, engineering, testing, and launch
- Drive internal awareness and adoption
- Identify opportunities based on business needs, user feedback, and engineering roadmaps
- Mentor product managers and team members
- Use AI tools for feedback synthesis, lightweight specifications, and rapid prototyping
Requirements
- 8+ years in product management or product strategy, with significant time spent on the Salesforce Platform
- Track record of delivering complex, transformative software products or solutions on the Salesforce Platform
- Deep understanding of Salesforce Platform customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or platform
- Experience working closely with engineering teams to understand technical tradeoffs
- Proficiency in product management tools and methodologies, such as Agile and Scrum
- Ability to translate business and technical requirements into product strategy
- Strong analytical and problem-solving skills
- Track record of leading cross-functional engineering teams
- Ability to explain complex technical ideas clearly to non-technical audiences
- Strong organizational, written, and verbal communication skills, including interpersonal and negotiation skills
- At least one Salesforce Platform App Builder, Administrator, or Platform Foundations certification
- Preferred: Salesforce Agentforce Specialist certification
- Preferred: Certified Product Manager with Agile/Scrum experience
- Knowledge of cloud technologies and integrations
- Familiarity with AI and emerging or innovative technology platforms
Benefits
- Company bonus
- Equity
- Benefits
- Mentorship and professional growth opportunities
- Reasonable accommodation during the application or recruiting process
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