Salesforce Administrator managing RideCo’s Salesforce ecosystem for on - demand transit software. Configuring automations, integrations, Experience Cloud sites, deployments, and user enablement.
About the role
- Project Manager leading Salesforce IT implementations for fusionSpan’s nonprofit association clients. Managing cross-functional teams, budgets, schedules, risks, and client delivery from initiation to launch.
Responsibilities
- Lead medium and large-scale IT projects using the Salesforce platform
- Lead cross-functional teams of Consultants, Software Engineers, and Designers from initiation to launch
- Collaborate to define project scope, estimate budgets, and document and obtain client approval for requirements
- Plan complex projects and use agile methodologies
- Lead scrum rituals including stand-ups, sprint planning and grooming, release planning, retrospectives, and backlog refinement
- Manage and motivate cross-functional teams and collaborate with resource management
- Control, monitor, and report on project scope, budget, and schedule
- Ensure systems adhere to quality requirements
- Communicate project status proactively with internal and external stakeholders
- Mitigate project risks and resolve blockers promptly
- Own project decisions and align them with client goals and fusionSpan standards
- Serve as the primary point of contact between clients and fusionSpan project teams
- Manage stakeholder expectations and maintain high client satisfaction
- Keep Salesforce, Jira, Confluence, Google Drive, and Asana project information up to date
- Navigate client discussions about scope, budget, and schedule adjustments
Requirements
- Strong technical background and understanding of agile methodologies, scrum, waterfall, and software development processes
- Minimum 2 years of project management experience
- Proven track record of leading cross-functional teams on successful technical projects in a consulting environment
- Experience managing project risks and controlling scope, budget, and schedule
- Strong leadership, negotiation, communication (written, verbal, presentation), interpersonal, and creative problem-solving skills
- Detail-oriented and highly organized
- Salesforce or any enterprise CRM knowledge preferred
- Experience working in entrepreneurial and startup environments preferred
- Must be comfortable with a mandatory camera-on policy during all virtual meetings
- Must be legally eligible to work in the country of application
- Must be comfortable using macOS as the primary workstation or willing to learn it quickly
Benefits
- Comprehensive Health insurance
- Supplementary Health Drug Coverage
- Paramedical Coverage
- Expanded Dental & Vision
- Life Insurance
- Long Term Disability
- Accidental Death & Dismemberment insurance
- Retirement savings match
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
- Opportunity to develop genuine AI skills through real work
- Remote work environment
- Global team and community-focused culture
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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