Project Manager leading Salesforce IT implementations for fusionSpan’s nonprofit association clients. Managing cross - functional teams, budgets, schedules, risks, and client delivery from initiation to launch.
About the role
- Salesforce Administrator improving CRM and underwriting workflows across Aviva Canada’s specialty insurance businesses. Configuring automation, reporting, security, data quality, and integrations.
Responsibilities
- Configure and maintain Salesforce objects, fields, page layouts, record types, validation rules, flows, approval processes, and automation
- Manage user setup, roles, profiles, permission sets, and security settings
- Support system releases, testing, and deployment activities
- Monitor platform performance and identify optimization opportunities
- Collaborate with business stakeholders to understand operational requirements and identify automation opportunities
- Design scalable Salesforce solutions to improve productivity and user experience
- Develop and maintain reports, dashboards, and KPIs for operational and strategic decision-making
- Monitor and improve data quality through audits, validation controls, and cleansing activities
- Support data migrations, integrations, and data management initiatives
- Ensure compliance with data governance, privacy, and retention requirements
- Work closely with Product Owners, Business Analysts, and technical teams to support business processes and reporting
Requirements
- 3–5+ years of Salesforce administration experience
- Experience with Agile delivery methodologies is an asset
- Salesforce Administration Certification (ADM 201)
- Experience with Salesforce integrations and APIs is an asset
- Strong analytical and problem-solving abilities
- Ability to manage multiple priorities in a fast-paced environment
- Continuous improvement mindset
- Experience supporting insurance or financial services is a standout qualification
- Knowledge of Power BI, Power Automate, SQL, or Excel VBA is beneficial
Benefits
- Annual bonus eligibility
- Retirement savings plan
- Share plan
- Health benefits
- Personal wellness benefits
- Volunteer opportunities
- Hybrid flexible work model
- Outstanding career development opportunities
- Professional development education support
- Competitive vacation package
- Option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs supporting physical and mental health
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