Salesforce Administrator managing RideCo’s Salesforce ecosystem for on - demand transit software. Configuring automations, integrations, Experience Cloud sites, deployments, and user enablement.
About the role
- Product Manager leading Salesforce Hub discovery, prioritization, and solution delivery. Supporting iA Financial Group’s insurance, savings, and wealth-management businesses.
Responsibilities
- Act as the Salesforce Hub’s primary point of contact for business-unit requests
- Help business units understand their needs and identify relevant Salesforce solutions
- Structure, maintain, and prioritize the Salesforce opportunities, initiatives, and requests backlog
- Support solution exploration through demonstrations, proofs of concept, proofs of value, and discovery workshops
- Assess benefits, impacts, feasibility, and success conditions before investments are made
- Establish a structured framework for innovation, experimentation, and validation
- Develop and maintain expertise in Salesforce products, licenses, contractual agreements, and available services
- Optimize Salesforce investments, identify reuse opportunities, and leverage existing capabilities and product updates
- Track value generated by Salesforce products, adoption, and contribution to business objectives
- Monitor the Salesforce ecosystem and promote best practices
- Collaborate with IT teams, architects, Salesforce experts, external partners, and business units
- Translate business needs into concrete solutions and strengthen Salesforce knowledge and capabilities across the organization
Requirements
- In-depth knowledge of Salesforce solutions, including Financial Services Cloud, Experience Cloud, Data360, and Marketing Cloud
- Relevant experience in product management, business analysis, workshop facilitation, product exploration, and Salesforce or another large-scale CRM platform
- Good understanding of Agile frameworks, including Scrum, SAFe, and Kanban
- Excellent communication, leadership, and collaboration skills
- Strong client focus and ability to manage and anticipate needs
- Ability to identify priorities and work under pressure
- Curious, autonomous, and solution-oriented
- Knowledge of financial and insurance products considered an asset
- SAFe Product Owner certification considered an asset
- Salesforce certifications considered an asset
- Advanced proficiency in both French and English
Benefits
- Flexible group insurance
- Competitive retirement plan
- Employee share purchase plan
- Vacation, wellness, and personal development days
- Telemedicine and an Employee and Family Assistance Program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
- Hybrid work environment supported by flexibility and access to inspiring and innovative workspaces
- Learning and development opportunities
- Opportunities to develop expertise and contribute to strengthening Salesforce knowledge and capabilities
- Healthy, safe, fair, and inclusive work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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