Seeking an experienced Salesforce Technical Lead for production support in Toronto. Must have 10+ years, Copado, and L2/L3 support expertise.
Responsibilities
Lead production support for Salesforce Sales, Service, and Experience Cloud, managing P1/P2 incidents, problems, releases, and stakeholder communication.
Requirements
10+ years experience; Salesforce Sales, Service & Experience Cloud; Copado mandatory; Apex, Flows, Validation Rules; REST/SOAP & Middleware Integrations; P1/P2 Incident, Problem & Release Management; Security, Governance & Stakeholder Management; Production Deployments & RCA.
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