Salesforce Administrator configuring and supporting Doctors of BC’s Salesforce platform. Managing automation, security, data quality, integrations, testing, and user adoption.
About the role
- Salesforce Functional Manager at PwC driving business transformation through Salesforce solutions. Collaborating with clients to enhance operational efficiency and user experience.
Responsibilities
- Business processes, user journeys, and Salesforce-enabled operating models that improve service delivery
- Functional solution designs across Salesforce Clouds
- Facilitate client workshops, design sessions, and stakeholder demonstrations
- Translate client business requirements into functional specifications
- Define functional delivery standards and configuration documentation practices
- Support sprint planning, backlog refinement, and training preparation
Requirements
- 5+ years hands-on Salesforce functional consulting experience
- 3+ years in functional lead roles
- Strong experience in business process design
- Proven ability to lead discovery workshops
- Strong understanding of Salesforce data models
- Experience with Agile/Scrum delivery and full SDLC
- One or more Salesforce certifications
- Familiarity with modern delivery practices
- Ability to lead functional delivery teams of 5-10 consultants
Benefits
- Competitive compensation package
- Variable incentive pay programs
- Comprehensive total rewards package
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