Salesforce Functional Manager

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About the role

  • Salesforce Functional Manager at PwC driving business transformation through Salesforce solutions. Collaborating with clients to enhance operational efficiency and user experience.

Responsibilities

  • Business processes, user journeys, and Salesforce-enabled operating models that improve service delivery
  • Functional solution designs across Salesforce Clouds
  • Facilitate client workshops, design sessions, and stakeholder demonstrations
  • Translate client business requirements into functional specifications
  • Define functional delivery standards and configuration documentation practices
  • Support sprint planning, backlog refinement, and training preparation

Requirements

  • 5+ years hands-on Salesforce functional consulting experience
  • 3+ years in functional lead roles
  • Strong experience in business process design
  • Proven ability to lead discovery workshops
  • Strong understanding of Salesforce data models
  • Experience with Agile/Scrum delivery and full SDLC
  • One or more Salesforce certifications
  • Familiarity with modern delivery practices
  • Ability to lead functional delivery teams of 5-10 consultants

Benefits

  • Competitive compensation package
  • Variable incentive pay programs
  • Comprehensive total rewards package

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$112,400 - CA$162,400 per year

Degree requirement

Bachelor's Degree

Tech skills

SDLC

Location requirements

OnsiteTorontoCanada

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