Salesforce Administrator configuring and supporting Doctors of BC’s Salesforce platform. Managing automation, security, data quality, integrations, testing, and user adoption.
About the role
- Manager leading Agentforce and AI solution delivery at NeuraFlash, an AI and Salesforce consultancy. Balancing hands-on architecture work with technical team management and mentorship.
Responsibilities
- Lead a team of delivery professionals designing and building Agentforce and AI-powered solutions for clients
- Deliver hands-on client project work as an individual contributor
- Own complete project technical solution design, including agentic topics, instructions, actions, automation/code, deployment methods, and supporting data structures
- Explore automated-agent capabilities and develop novel solutions to drive business outcomes
- Manage Experience Architects, Technical Architects, Consultants, Developers, and similar technical delivery roles
- Provide mentorship, career guidance, performance feedback, and corrective action when necessary
- Own forecasting and staffing input for the team with delivery and operations leadership
- Coordinate and lead solution design reviews
- Author and help facilitate enablement workshops and office hours
- Participate in skill-based guilds and knowledge sharing
- Support hiring through interviews and updating interview materials
- Champion delivery standards and best practices across teams and accounts
- Travel up to 25% for customer projects and company events
Requirements
- 5+ years of hands-on experience delivering technology solutions, including experience with Agentforce or other generative AI-driven platforms
- 2+ years of experience managing or mentoring delivery team members such as architects, developers, and consultants
- Demonstrated ability to balance billable client delivery work with team leadership responsibilities
- Experience giving performance feedback, holding career development conversations, and managing corrective action processes
- Experience participating in hiring for technical roles, including conducting interviews
- Strong communication skills, comfortable moving between technical delivery conversations and people-management conversations
- Preferred: Experience designing or facilitating enablement content (workshops, office hours, guilds)
- Preferred: Certifications relevant to architect-level roles
- Preferred: Experience forecasting and managing staffing/resourcing for a technical team
- Preferred: Prior experience specifically delivering Agentforce projects
- Preferred: Familiarity with multiple foundational LLMs, prompt engineering frameworks, and AI orchestration tools
- Preferred: Understanding of enterprise AI integrations, RAG architecture, and fine-tuning strategies
Benefits
- Remote work options
- Flexible working arrangements
- Travel opportunities, with anticipated travel commitment of up to 25%
- Company town halls and meetings
- Team celebrations and social activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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