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Salesforce Technical Lead – Production Support
LinkedIn Recruiter Post
Seeking an experienced Salesforce Technical Lead for production support in Toronto. Must have 10+ years, Copado, and L2/L3 support expertise.
UY
Salesforce Administrator – 12 month contract
Posted 2 months ago
About the role
- Salesforce Administrator at UJA Federation of Greater Toronto. Supporting Salesforce platform development and user engagement through technical and business analysis.
Responsibilities
- Partner with the organization’s cross-functional stakeholders to understand, document, and translate user requirements into scalable technical solutions
- Design, test, and implement robust solutions to satisfy business requirements leveraging Salesforce’s declarative tools including objects, fields, record types, flow, validation rules, etc.
- Administer FormAssembly form builds and Salesforce integrations end-to-end
- Maintain and improve data hygiene across the Salesforce org through data cleansing, data migration, deduplication, and intake form design
- Resolve user issues promptly, through daily administration and support
- Explore and pilot Salesforce AI capabilities
- Stay informed about new Salesforce releases and proactively recommend enhancements
Requirements
- Minimum 3 years of experience as a Salesforce Administrator
- Platform Administrator and Platform App Builder certifications
- Business Analyst, Nonprofit Cloud Consultant, or Agentforce Specialist certifications are an asset
- Strong business analysis skills
- Experience with NPSP, NPC, MCAE, Agentforce, FormAssembly, LWC, or Apex is an asset
- Proactive, organized, and collaborative – equally effective working independently or with a team
Benefits
- Flexible work schedule
- Rich time off policy
- UJA’s offices are closed on all Jewish holy days (yom tov)
- Support for early office closures to observe the Jewish Sabbath (Shabbat)
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