Associate supporting CIBC’s Commercial Banking team with client acquisition and relationship management processes. Preparing analyses and proposing solutions to meet client needs in Canada.
About the role
- Bilingual Claims Supervisor managing a team of analysts handling Accident & Health claims. Overseeing claims strategy, service delivery, and compliance as part of AIG's claims operations.
Responsibilities
- Gérer et développer une équipe de 5 à 8 analystes
- Encadrement et formation des analystes
- Approbation des provisions et des règlements
- Réalisation d'examens mensuels des dossiers ouverts
- Fournir un service exceptionnel aux clients
Requirements
- Maîtrise de l'anglais et du français (verbal et écrit)
- Expérience dans la gestion de réclamations pour dommages corporels
- Solides compétences en leadership
- Excellentes compétences en organisation et communication
- Diplôme d'études collégiales ou universitaires, ou expérience équivalente
- Maîtrise des outils informatiques (Windows, MS Word, Excel)
Benefits
- Avantages sociaux concurrentiels
- Opportunités de développement professionnel
- Prime sous réserve des modalités du plan d'intéressement applicable
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