MomentMaker® handling customer interactions via phone, email, and chat remotely for TLS. Connecting with clients and providing support by listening and finding solutions.
Responsibilities
Connect with customers via phone, email, or chat
Schedule appointments and share helpful information
Listen with empathy and find the best solutions
Record accurate details and follow brand guidelines
Partner with your team to create a positive experience for every interaction
Requirements
Must be located in Canada
Must be fluent in English and French
Strong communication skills written and verbal
Comfort using technology and learning new systems
The ability to stay calm and organized in a fast-paced environment
Experience in customer service is an asset — but a genuine desire to care for others is what really counts.
Benefits
A team built on trust, respect, and genuine care
A space where your ideas matter, and we encourage feedback
Opportunities to grow your personal and professional skills
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