Représentant bilingue du service aux invités chez Cineplex, entreprise de divertissement et de cinéma. Réponse aux clients par téléphone, courriel et clavardage, avec résolution au premier contact.
About the role
- MomentMaker® handling customer interactions via phone, email, and chat remotely for TLS. Connecting with clients and providing support by listening and finding solutions.
Responsibilities
- Connect with customers via phone, email, or chat
- Schedule appointments and share helpful information
- Listen with empathy and find the best solutions
- Record accurate details and follow brand guidelines
- Partner with your team to create a positive experience for every interaction
Requirements
- Must be located in Canada
- Must be fluent in English and French
- Strong communication skills written and verbal
- Comfort using technology and learning new systems
- The ability to stay calm and organized in a fast-paced environment
- Experience in customer service is an asset — but a genuine desire to care for others is what really counts.
Benefits
- A team built on trust, respect, and genuine care
- A space where your ideas matter, and we encourage feedback
- Opportunities to grow your personal and professional skills
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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