Bilingual Supervisor overseeing account - opening operations, regulatory processing, and staff performance for Aviso Wealth’s Canadian wealth - management services. Managing quality controls, escalations, training, and workflow improvements.
About the role
- Bilingual Clinical Applications Specialist supporting GE HealthCare perioperative technologies. Delivering clinical training, product demonstrations, and customer implementation support across Canada.
Responsibilities
- Serve as a subject matter expert in peri-operative care, including anesthesia, respiratory care, and patient monitoring
- Support clinical end-user adoption of GE HealthCare Patient Care products
- Advance new product features and techniques and develop customer training plans and strategies
- Coordinate, schedule, and deliver clinical system training; monitor and report training outcomes
- Conduct training onsite at customer facilities and/or virtually
- Collaborate with Product Marketing, sales, service, product, and project management teams
- Identify customer satisfaction opportunities, resolve issues, assist with escalations, and handle specialty training requests
- Develop relationships with key opinion leaders
- Participate in install-base upgrade programs and proactive customer touchpoints
- Conduct clinical product demonstrations and onsite evaluations to support sales
- Support product implementation, training, installation, and go-live activities across Canada
Requirements
- Associate degree or equivalent with 3+ years of Anesthesia technical/clinical industry experience
- Registered Respiratory Therapist (CSRT, Provincial body) required
- Anesthesia Assistant certification preferred
- Deep understanding of clinical education training and associated process implementation
- Demonstrated experience delivering complex information and modifying messaging based on audience
- Willingness to travel extensively 60+% within a region, including overnights and some weekends, within the US and Canada
- Willingness to submit to a driving-record check
- Compliance with GEHC quality policies, applicable laws and regulations
- Fully vaccinated and able to provide proof of vaccinations as a condition of hire
- Professional fluency in French and English, orally and in writing
- Valid driver's licence and clean driving record
- Strong oral and written communication skills
- Ability to document, plan, market, and execute programs
- Strong presentation skills
- Willingness to adopt new technologies such as virtual facilitator skills
- Team-oriented, proactive work ethic
- Ideal candidate lives in Central Quebec / Greater Montreal Area
Benefits
- Relocation Assistance Provided: No
- Training may be conducted virtually
- Opportunity to collaborate with cross-functional teams and support customer success
- Vaccination compliance and proof of vaccinations required as a condition of hire
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