Représentant bilingue du service aux invités chez Cineplex, entreprise de divertissement et de cinéma. Réponse aux clients par téléphone, courriel et clavardage, avec résolution au premier contact.
About the role
- Associate providing best-in-class service to high net-worth investing clients. Educating clients on trading policies and executing trades in compliance with regulations for CIBC.
Responsibilities
- Provide best-in-class service with high net-worth, self-directed investing clients
- Educate clients regarding trading policies and procedures
- Handle a large volume of calls and execute trades as per client instruction
- Strive for zero trading errors and advise supervisors of any errors
- Assist in maintaining service levels and support leadership in managing sales programs
- Protect CIBC's interest by ensuring all orders are made by qualified clients
Requirements
- Current accreditation and good standing of the Canadian Securities Course (CSC)
- Conduct and Practices Handbook (CPH)
- Derivatives Fundamentals and Options Licensing (DFOL) course
- Additional accreditations (MBA, CFA) considered an asset
- Experience in Sales and Relationship Management
- Working knowledge of the markets including Canadian and U.S. stock and bond markets
Benefits
- Competitive compensation
- Banking benefit*
- Wellbeing support
- Employee and family assistance programs
- MomentMakers, our social, points-based recognition program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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