Senior Customer Success Specialist responsible for leading client onboarding and implementation at a SaaS company. Creating exceptional client experiences and facilitating successful software adoption for various organizations.
About the role
- Senior Solutions Architecture Advisor designing and implementing solutions aligned with business needs. Collaborates with technical and business teams for large-scale projects in creative environments.
Responsibilities
- Concevoir et définir des architectures de solution robustes, évolutives et sécurisées;
- Assurer l’alignement entre les besoins d’affaires et les solutions technologiques;
- Participer à des projets d’envergure impliquant des équipes multidisciplinaires;
- Fournir une vision globale et cohérente des solutions proposées;
- Soutenir les équipes dans la mise en œuvre et l’évolution des solutions.
Requirements
- Expérience à titre de conseiller ou conseillère en architecture de solutions :
- Minimum de 5 ans pour un poste intermédiaire;
- Minimum de 10 ans pour un poste senior.
- Expérience d’au moins 3 projets à titre de conseiller ou conseillère en architecture de solutions :
- Projets de 10 ETP et plus;
- Durée minimale de 6 mois chacun.
- Expertise technique en solutions Web et numériques : applications réactives, applications mobiles (Android, iOS);
- Expertise technique en intégration d’applications et de données (ESB, architectures événementielles, virtualisation des données, pipelines de données);
- Expertise technique en sécurité informatique : protection des renseignements personnels, authentification et autorisation, SSO/OAuth;
- Expertise technique en infonuagique : IaaS, PaaS, SaaS, IoC, Azure, AWS, OCI, conteneurisation et virtualisation.
- Baccalauréat en technologies de l’information, en gestion, en ingénierie ou dans un domaine connexe;
- Certifications en architecture de solutions;
- Expérience ou connaissance du domaine du commerce de détail;
- Esprit entrepreneurial axé sur la recherche de solutions pour les groupes d’affaires;
- Grande capacité d’analyse, de synthèse et d’abstraction;
- Vision holistique et pensée globale;
- Capacité à établir les priorités dans un environnement en constante évolution.
- Français : Avancé
Benefits
- Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.
- Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
- Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.
- Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.
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