Experienced Travel Consultant arranging business travel for corporate clients of Amex GBT. Utilizing GDS and excellent client service skills in a remote work environment.
Responsibilities
Advise and arrange travel for corporate business customers
Conduct analysis and research on travel options
Pro-actively anticipate traveler needs
Arrange and book domestic and international business travel
Use Apollo Global Distribution Systems (GDSs)
Use positive telephone service techniques
Collaborate within your team to coach, mentor, and provide feedback
Requirements
Must have experience in Airline, Leisure or Corporate Travel
3+ years working in one of the industries above
Passion for excellence in client service
Native GDS expertise (Apollo and Galileo)
Bilingual French/English required
Professional communication (written and verbal)
Attention to detail
Strong understanding of the travel industry
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
Benefits
Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources
Travel perks with discounts on flights, hotels, and more
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