Patient Support Program Operations Specialist

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About the role

  • Patient Support Program Associate coordinating vendor operations for supporting Apotex Patient Support Programs. Key operational liaison ensuring compliance and efficiency in patient support services.

Responsibilities

  • Act as a liaison between Apotex and vendors
  • Monitor vendor performance against contractual terms
  • Support PSP readiness activities related to new product launches
  • Identify operational gaps and contribute to continuous improvement initiatives
  • Track and analyze key PSP performance metrics

Requirements

  • Post-secondary education in Business, Health Administrator, or a related field
  • 2-5 years of experience in program coordination, vendor management, or pharmaceutical operations
  • Strong understanding of the Canadian pharmaceutical reimbursement landscape
  • Proficiency in Microsoft Office, SAP, and CRM systems
  • Bilingual (French) is an asset

Benefits

  • Bonus programs based on position
  • Comprehensive benefits
  • Pension plan for retirement
  • Learning and development opportunities

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$72,284 - CA$101,198 per year

Degree requirement

Bachelor's Degree

Location requirements

OnsiteNorth YorkCanada

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