About the role

Global Key Account Programme Manager advancing client growth strategies at Dentons, the world's largest global law firm. Leading account projects, reporting, CRM data, and business development initiatives.

Responsibilities

Lead and manage projects supporting and advancing the Dentons Global Key Account Program
Document key outcomes, decisions, and action items from Global Key Account meetings
Maintain client information, reports, account plans, and client portal content
Engage internal stakeholders and provide insights to drive key client relationship objectives
Participate in Global Key Account meetings and strategy discussions
Update account plans with developments, insights, and changes
Coordinate follow-up activities with internal teams to ensure timely execution
Partner with CRM managers to maintain accurate client data and communications, events, and campaigns
Support regional client and market leaders and attorneys with client development initiatives and events
Respond to attorney and internal stakeholder requests in a professional, timely, client-focused manner
Lead monthly reporting for the Global Key Account Program
Collaborate on tailored business development initiatives across key accounts
Coordinate with peers and share project completion responsibilities across the GKA program
Contribute to a proactive, collaborative, high-performing team culture

3–5 years of experience in a law firm or professional services business development or marketing role; law firm experience preferred
Working knowledge of legal AI platforms such as Harvey, Legora, or comparable tools
Exceptional communication skills, including ability to prepare and present to firm leadership
Excellent proficiency in Excel, SharePoint, CoPilot or similar, and AI tools for project management and workflow
Undergraduate degree in marketing, communications, sales, or organizational development
Fluent in English, written and spoken
Highly organized, proactive, and relationship-focused
Strong interpersonal and communication skills
Natural problem solver and self-starter who anticipates needs, takes initiative, and follows through on commitments

Remuneration and benefits package will reflect the successful candidates experience and country where hired
Annual remuneration for candidates based in Canada ranges from CAD 60 000 to CAD 75 000
Opportunity to work remotely
Global and diverse work environment