Global Key Account Programme Manager

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About the role

  • Global Key Account Programme Manager advancing client growth strategies at Dentons, the world's largest global law firm. Leading account projects, reporting, CRM data, and business development initiatives.

Responsibilities

  • Lead and manage projects supporting and advancing the Dentons Global Key Account Program
  • Document key outcomes, decisions, and action items from Global Key Account meetings
  • Maintain client information, reports, account plans, and client portal content
  • Engage internal stakeholders and provide insights to drive key client relationship objectives
  • Participate in Global Key Account meetings and strategy discussions
  • Update account plans with developments, insights, and changes
  • Coordinate follow-up activities with internal teams to ensure timely execution
  • Partner with CRM managers to maintain accurate client data and communications, events, and campaigns
  • Support regional client and market leaders and attorneys with client development initiatives and events
  • Respond to attorney and internal stakeholder requests in a professional, timely, client-focused manner
  • Lead monthly reporting for the Global Key Account Program
  • Collaborate on tailored business development initiatives across key accounts
  • Coordinate with peers and share project completion responsibilities across the GKA program
  • Contribute to a proactive, collaborative, high-performing team culture

Requirements

  • 3–5 years of experience in a law firm or professional services business development or marketing role; law firm experience preferred
  • Working knowledge of legal AI platforms such as Harvey, Legora, or comparable tools
  • Exceptional communication skills, including ability to prepare and present to firm leadership
  • Excellent proficiency in Excel, SharePoint, CoPilot or similar, and AI tools for project management and workflow
  • Undergraduate degree in marketing, communications, sales, or organizational development
  • Fluent in English, written and spoken
  • Highly organized, proactive, and relationship-focused
  • Strong interpersonal and communication skills
  • Natural problem solver and self-starter who anticipates needs, takes initiative, and follows through on commitments

Benefits

  • Remuneration and benefits package will reflect the successful candidates experience and country where hired
  • Annual remuneration for candidates based in Canada ranges from CAD 60 000 to CAD 75 000
  • Opportunity to work remotely
  • Global and diverse work environment

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$60,000 - CA$75,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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