About the role

Senior Program Analyst supporting OSCIA’s agricultural cost-share and educational programs for Ontario farmers. Reviewing applications, managing program data, reporting outcomes, and resolving producer issues.

Responsibilities

Support the development, delivery, reporting, and evaluation of educational and cost-share programs for Ontario farmers
Support development of communication and promotional program materials
Coordinate and facilitate discussions and meetings with internal staff and external stakeholders
Support agreements with project stakeholders and partners, including work agreements and data management/sharing agreements
Execute special projects to support effective delivery of cost-share programs
Provide guidance and support on escalated applications and claims
Contribute to educational materials and resources for knowledge transfer, program awareness, and program uptake
Review and process cost-share applications and claims using internal data management systems
Support data management, performance tracking, reporting, and documentation
Assist with quarterly, bi-annual, and annual performance reports
Provide customer service to Ontario producers and respond to inquiries
Guide producers on program requirements, eligibility criteria, and application/claim processes
Collaborate with internal teams and support Program Analysts in resolving producer issues
Contribute to continuous improvement, communications support, and program deliverables

Post-secondary education in an agricultural or environmental-related field, such as soil science, animal biology, agronomy, agricultural business, resource management, or geography
Minimum 3 years of industry experience, preferably based in Ontario
Strong understanding of agriculture, environmental and economic farm sustainability, biosecurity, soil health, water quality, and best management practices in Ontario
Ability to analyze complex issues, identify practical solutions, and implement effective approaches
Ability to interpret program requirements and translate them into clear, practical information for producers
Practical farm experience is an asset
Excellent communication skills, including communicating with producers by phone, email, social media, and report writing
Strong organizational skills
Proficiency in WordPress, Microsoft Word, Excel, and PowerPoint
Ability to work independently and cooperatively in a team environment while meeting deadlines under competing priorities
Excellent problem-solving and critical thinking skills
Experience with data analysis software and GIS is an asset
French language skills are an asset
Proficiency in Microsoft Office 365 applications, including Excel, databases, and reporting tools
Ability to coordinate with internal and external partners
Must hold and maintain a valid driver’s licence and have access to reliable transportation
Must maintain professionalism and confidentiality when handling sensitive information

Hybrid work model combining remote and in-office work
Home office settings with dependable, high-speed internet connection
Accommodations available to applicants with disabilities upon request during the recruitment process