About the role

Solutions Architect for a full-service Martech team specializing in integrated marketing solutions. Collaborate with clients on Customer Data Platforms and marketing automation to enhance tech stacks.

Responsibilities

Guiding an implementation for a CRM, CDP, and/or Marketing Automation system from beginning to end, leading the documentation and planning process, all the way through writing requirements for the implementation of the actual code.
Recognize opportunities and solutions to key business challenges through technology, recommending additional tools and providing guidance on getting more value out of current tools, along with designing entire Martech stacks from scratch.
Provide specifications and requirements for the internal technical team, working with the technical project manager and engineers to ensure a successful outcome.
Leading implementation projects and consistently communicating on project deliverables with clients.
Acting as an SME (Subject Matter Expert) on certain sales presentations and standup meetings with clients, with the ability to speak confidently about their deliverables, ideas, and best practices.
Marketing analytics and reporting support as needed. Understanding user journeys, marketing automation, and customer data.
Understand multi/omnichannel transactional and marketing messaging.
A good understanding of user states, events, and user journey mapping.

Experience determining cross-platform technical requirements for tools across the MarTech stack.
Has platform experience designing and implementing solutions within Segment, Rudderstack, mParticle, Tealium, or similar CDPs.
Has technical experience configuring automated campaigns and journeys within Lifecycle marketing tools such as Braze, Iterable, Klaviyo, customer.io, or similar platforms.
Has experience with other tools across the MarTech stack, including analytics, enrichment, and attribution.
Understands multi/omnichannel transactional and marketing messaging.
Understands marketing attribution and can audit platform integrations and attribution data.
Proficient with JSON or SQL/data modeling best practices.
Experience in data activation using reverse ETL tools like Hightouch or Census.
Proficient with scripting languages and lambda functions.
Has the ability to clearly articulate/present technical topics to a non-technical audience.
Has superior written skills, epic organization, email etiquette, and communication skills.
Is a people person. Has a good attitude, friendly, and thrives in a team environment.
Has excellent attention to detail, with the ability to read through emails and documents, and fully take in all information and break it down into tasks.
Is a self-starter and motivated.
Platform experience with Shopify or Magento.

Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.