Delivery Manager leading digital and data initiatives for Sleep Country Canada, a sleep wellness retailer. Coordinating teams, vendors, risks, dependencies, and end - to - end delivery.
About the role
- Product Line Manager owning Single Family mortgage software strategy and modernization. Advancing .NET migration and AI capabilities for housing finance agencies and lenders.
Responsibilities
- Own the strategy, roadmap, development, and ongoing evolution of the Single Family mortgage lending product line
- Support the full lending lifecycle from loan origination through portfolio management and servicing
- Oversee legacy COBOL applications and drive migration to the Microsoft .NET platform
- Advance AI-powered capabilities in the Lender Portal, including intelligent document ingestion and processing
- Define requirements, guide system design, prioritize enhancements, and oversee delivery timelines and releases
- Partner with housing finance agencies, lenders, Development, Implementation, Client Services, Business Development, Sales, and Marketing teams
- Gather client feedback, manage critical client escalations, coordinate resolutions, and maintain client satisfaction
- Support product demonstrations, showcases, RFP responses, and solution development
- Monitor mortgage lending trends, competitors, and emerging market needs
Requirements
- Deep knowledge of the Single Family mortgage lending industry, including loan origination systems (LOS), underwriting, eligibility, loan reservations, and closing processes
- Knowledge of loan servicing and portfolio management, including payment processing, delinquency management, and investor reporting
- Familiarity with housing finance agencies, lenders, mortgage assistance programs, first mortgage, and down payment assistance programs
- Experience managing externally facing software products, ideally within mortgage lending technology
- Ability to translate complex business requirements into product roadmaps and priorities
- Experience bringing AI-powered features into production
- Ability to create prototypes or mockups
- Comfort working with technical teams on product design, troubleshooting, and platform modernization
- Understanding of mortgage lending regulations, compliance requirements, and standards associated with Fannie Mae, Freddie Mac, and Ginnie Mae
- Familiarity with URLA, ULDD, and MISMO
- Strong analytical skills, including advanced Excel capabilities
- Experience working directly with external clients and managing complex or time-sensitive issues
- Ability to conduct product demonstrations and present recommendations to executives and cross-functional teams
- Ability to manage competing priorities across products, modernization initiatives, and new development projects
- Critical thinking, sound judgment, and proactive problem-solving approach
Benefits
- Fully remote work arrangement
- Autonomy to be creative and curious
- Equal employment opportunity
- Disability accommodations available on request
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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