Market Development Manager leading Desjardins financial products and services sales. Managing teams, business strategy, client relationships, performance, and cooperative community growth.
About the role
- Education Manager building customer courses, certifications, and learning paths for BotCity’s AI code governance platform. Owning vendors, budget, and education strategy across US and LATAM teams.
Responsibilities
- Own end-to-end education strategy across BotCity’s products
- Cover product training and ecosystem or adjacent topics such as Python, ROI, and governance frameworks
- Design and ship courses and training materials for technical users and citizen developers
- Manage outsourced content partners, including briefing, quality control, and timelines
- Decide what to build in-house versus outsource
- Build a lean production model that scales without proportional headcount growth
- Own and evolve BotCity Academy and certification or learning-path programs
- Own the education budget and allocate it across programs, vendors, and channels
- Evaluate return on investment for education initiatives
- Partner with Product, Marketing, and Sales to align education content with go-to-market priorities
- Report education program KPIs to leadership monthly
- Report to the COO
Requirements
- Bachelor’s degree in Education, Communications, Business, Technology, or a related field (or equivalent experience)
- 4–6+ years of experience designing and shipping training or education content for a B2B audience
- Experience in product, course design, and curriculum development, not just internal L&D
- Prior hands-on experience in B2B SaaS or technology companies, building education programs from scratch
- Experience managing third-party content vendors or production partners, including briefing, quality control, and timelines
- Experience owning an education or content budget, deciding where to invest, and demonstrating return
- Comfortable with LMS or course platforms such as Skilljar, Intellum, or LearnWorlds
- Experience with course production tools
- Experience with MS Office/Excel, Google Suite, and Notion
- Ability to travel as needed to support events and meet the team
- Fluent Portuguese
- Fluent English
- Preferred: exposure to cybersecurity governance, automation, RPA, or security/compliance-adjacent products
- Preferred: experience in an early-stage, high-growth, fast-paced startup environment
- Preferred: advanced Spanish
Benefits
- Remote work arrangement
- Opportunity for real ownership over a meaningful problem
- Ability to work with large enterprise customers
- Collaborative, autonomous work environment
- Travel support as needed for events and team meetings
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