Delivery Manager leading digital and data initiatives for Sleep Country Canada, a sleep wellness retailer. Coordinating teams, vendors, risks, dependencies, and end - to - end delivery.
About the role
- Strategic Accounts Manager growing $50M+ cruise-trade portfolios for Royal Caribbean Group. Driving strategic partnerships, negotiations, analytics, and revenue growth across Quebec.
Responsibilities
- Own commercial performance and growth strategy for a strategic territory or portfolio with annual revenue accountability of $50M+
- Develop and execute multi-year territory, account, and market growth strategies
- Influence regional commercial plans, resource allocation, customer segmentation, and investment decisions
- Identify emerging trends, competitive risks, and market opportunities and translate insights into recommendations
- Build and manage executive-level relationships with key agency partners, consortia leaders, and strategic customers
- Expand existing partnerships, identify new business opportunities, and lead complex commercial negotiations and contract discussions
- Develop and execute strategic account plans to improve partner engagement, productivity, ROI, retention, and portfolio performance
- Evaluate business performance, forecast results, identify growth opportunities, and recommend pricing, promotions, channel strategy, and commercial investments
- Develop business cases and ROI analyses for strategic initiatives and funding allocation
- Ensure effective use of CRM, pipeline management, reporting tools, and sales processes
- Lead and influence sales programs, promotional strategies, go-to-market initiatives, and change management efforts
- Represent Celebrity Cruises and Royal Caribbean Group at industry forums, advisory boards, trade events, and executive customer engagements
- Deliver strategic presentations, business reviews, and training programs
- Partner with Sales, Revenue Management, Marketing, Finance, Operations, and other business functions
- Serve as a subject matter expert on strategic account management, commercial negotiations, market development, and complex customer opportunities
- Mentor and support sales professionals through onboarding, coaching, and best-practice sharing
- Perform other job-related duties as assigned
Requirements
- Bachelor's degree or equivalent combination of education and experience
- 7+ years of experience in strategic account management, business development, or consultative B2B sales
- Must be fluent (written/spoken) in English and French
- Proven success managing a revenue portfolio of $50M+ and achieving revenue growth, retention, and profitability objectives
- Demonstrated ability to influence executive-level stakeholders and commercial outcomes through strategic account planning, market development, and relationship management
- Experience leading complex negotiations, high-value customer relationships, and cross-functional initiatives without direct authority
- Strong commercial, financial, analytical, and business planning capabilities, including the use of data and customer insights to drive decision-making
- Exceptional communication, presentation, and influencing skills, with the ability to operate effectively across customer, partner, and internal leadership groups
- Strong organizational, territory management, and time management skills
- Proficiency with CRM platforms, sales technologies, business reporting tools, and Microsoft Office applications
- Experience with AS400 or similar reservation systems preferred
- Must demonstrate a commitment to integrity, accountability, innovation, inclusion, collaboration, and continuous learning
- Valid commercial driver's license and passport required
- Must be able to travel regularly, approximately 40% of the time, domestically and/or internationally
- Must be able to work evenings, weekends, and attend customer, trade, shipboard, or industry events as business needs require
- No immigration sponsorship offered
Benefits
- Competitive compensation and benefits package
- Excellent career development opportunities
- Travel to conferences and events domestically and internationally
- Opportunity to represent the organization at industry forums, advisory boards, trade events, and executive customer engagements
- Training and professional development opportunities through strategic presentations, business reviews, and training programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Desjardins manager leading Claims fraud management and SIU operations. Strengthening fraud prevention, investigations, governance, and risk mitigation across hybrid offices.
Senior Manager advising multinational organizations on Canadian and U.S. personal income tax and mobility matters at EY. Leading client engagements, tax planning, business development, and team development.
Culinary Manager leading dining operations, menus, teams, and budgets at Cogir Senior Living retirement residences. Elevating senior residents’ meal quality, service, and satisfaction.
Desjardins Manager leading Claims SIU and fraud management strategy, investigations, governance, and risk mitigation. Developing teams and partnerships to protect customers and the organization from evolving fraud threats.
Senior Manager leading global pharmaceutical and biopharmaceutical market strategy at SCIEX, a life - sciences analytical technology company. Driving launches, positioning and commercial growth across scientific workflows.
Release Manager coordinating Agile releases, SRE practices, and CI/CD reliability for CBC/Radio - Canada’s ICI TOU.TV and CBC Gem platforms. Bilingual English/French role in Montreal.
Product Line Manager owning Single Family mortgage software strategy and modernization. Advancing Microsoft .NET migration and AI capabilities for housing finance agencies and lenders.
Product Line Manager owning Single Family mortgage software strategy and modernization. Advancing .NET migration and AI capabilities for housing finance agencies and lenders.
Education Manager building customer courses, certifications, and learning paths for BotCity’s AI code governance platform. Owning vendors, budget, and education strategy across US and LATAM teams.