Field Service Technician commissioning and troubleshooting automated mining and bulk - material systems for BEUMER Group, an international intralogistics manufacturer. Supporting customers across North America through field service, controls integration, and lifecycle engineering.
About the role
- Field Service Technician maintaining and repairing Arjo healthcare mobility equipment at care facilities. Supporting installations, customer training, service sales, and preventative maintenance across Oshawa.
Responsibilities
- Schedule and provide preventative maintenance and repair services at healthcare facilities
- Troubleshoot, repair, and maintain Arjo equipment and products on-site within care facilities
- Promote and sell Arjo service agreements and products
- Supervise equipment installation and perform uncrate and assembly services
- Instruct customer personnel in equipment operation and proper use
- Assist sales personnel in marketing Arjo equipment through joint calls, in-services, and sales leads
- Maintain an organized parts inventory in a clean company vehicle
- Perform other related duties as assigned
Requirements
- Undergraduate degree in a technical field or equivalent experience
- A minimum of three (3) years of field based electromechanical repair and maintenance experience
- A minimum of three (3) years of face to face technical customer service experience
- A minimum of three (3) years of sales and/or promotion of service products experience
- Good verbal and written communication skills
- Ability to recommend/promote/sell products and services based on observed client needs
- Strong diagnostic, troubleshooting and technical repair skills
- Ability to travel to multiple customer sites on a regular basis, including overnight stays when needed
Benefits
- Full Benefit Coverage – medical, dental, vision, life insurance
- Registered Pension Plan (RPP) - 4.5% company contribution plus a 20% match of voluntary employee contributions
- Education Assistance Program
- December 24 and your birthday as extra paid days off
- Statutory Holiday Substitution Program
- Volunteer Time Off Program – paid time off to volunteer
- Participation in social and wellness events
- Base pay and variable compensation
- Paid Training and Development
- Great Place to Work® certified workplace
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