Assistant Cost Manager supporting Arcadis’ rail and linear infrastructure programs across Ontario. Managing forecasting, earned value reporting, cost baselines, and change control.
About the role
- Quality Insights Manager modernizing Article’s furniture quality intelligence framework. Connecting inspection, defect, and customer claim data to reduce quality costs and improve supplier accountability.
Responsibilities
- Lead a team of two Quality Insight Analysts
- Reassess and structure the quality insights framework, defining metrics, reporting cadences, and target audiences
- Connect upstream Qarma inspection data with post-market defect reports and customer claim data
- Standardize defect codes and quality taxonomy across the business
- Partner with Business Intelligence & Analytics to build dashboards and reporting tools
- Lead root cause analysis on major or recurring quality issues using 5 Whys, Fishbone, or DMAIC methodologies
- Formulate CAPA recommendations and collaborate with Quality Operations on follow-through and effectiveness reviews
- Track and report cost of poor quality trends
- Provide quality intelligence and trend analysis to Category Management
- Manage, coach, and develop Quality Insight Analysts
- Collaborate with Vendor Quality Teams, Sourcing, and Operations on supplier or product defect issues
- May require up to 10% travel
Requirements
- 5+ years of experience in quality management, data analytics, or continuous improvement with demonstrated operational impact
- 2+ years of direct team management experience
- Proven track record evaluating, restructuring, or building reporting frameworks and quality processes from scratch
- Hands-on expertise with DMAIC, 5 Whys, or Fishbone diagrams
- Ability to translate complex datasets into clear narratives and actionable insights for senior non-technical leadership
- Ability to influence cross-functional stakeholders without direct authority
- Proficiency with BI platforms such as Tableau and Power BI, data analysis tools, and inspection software such as Qarma
- Strong builder mindset, tolerance for ambiguity, and pragmatic problem-solving skills
- Bachelor’s degree or college equivalent
- Legally able to work in Canada
- Completion of criminal background check
- Lean Six Sigma Green Belt or higher is preferred
Benefits
- Annual cash bonus when Article hits its annual financial goals
- 4% RRSP matched contributions through Wealthsimple
- 20 days of vacation
- 1 extra day off (Inclusion and Diversity Day)
- 6 well-being (sick) days
- Hybrid work: 3 days a week in the office
- Work remotely anywhere in the world for up to 3 weeks
- Extended health, dental and vision benefits
- $1000 health/lifestyle spending account
- TELUS Health App
- Mental Health Assistance/Counseling
- Virtual medical appointments
- Stocked kitchens with snacks, premium coffees and teas
- Onsite fitness equipment with showers and towel service
- Pickleball, badminton, and table tennis facilities
- Dog-friendly office
- Free street parking
- Indoor secure bike storage with change rooms and showers
- 45% discount on the entire product range
- 15% discount for friends and family
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