Quality Management System Manager

Posted 8 hours ago

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About the role

  • Quality Management System Manager overseeing quality systems, audits, CAPA, and donor safety. Supporting Grifols’ plasma-derived healthcare operations in Canada.

Responsibilities

  • Evaluate quality system processes, develop action plans, and coordinate strategic implementation of quality system initiatives and corrective actions within the plasma donor center
  • Supervise and lead the Quality Assurance Specialist and Document and Quality Support Specialist
  • Manage documentation, deviation, and CAPA processes across Grifols Canadian Plasma supply chain areas
  • Ensure compliance with applicable regulations and company policies
  • Implement risk management systems and quality-control SOPs
  • Collaborate with the Center Manager to maintain product quality, donor suitability, and donor safety
  • Establish and evaluate quality-system KPIs
  • Oversee internal and external audits, audit responses, CAPA development, implementation, and effectiveness assessment
  • Investigate deviations, trends, failures, and root causes; follow up on corrective and preventive actions
  • Oversee product and biohazard waste shipments, labeling, documentation, and release requirements
  • Review unsuitable test results, unit lookback information, donor adverse-event reports, and production records
  • Conduct employee performance observations and ensure staff competency
  • Ensure supplies and materials meet quality requirements and are properly stored
  • Prepare quality analysis reports and resolve systemic compliance issues
  • Hold monthly quality meetings with Regional Quality Management
  • Monitor Grifols viral marker data for PPTA reporting
  • Coordinate departmental objectives and perform assigned tasks

Requirements

  • Bachelor’s degree in one of allied sciences (chemistry, biology or medical technology, preferably in Pharmacy)
  • At least 6 years of experience in Quality Assurance, with at least 2 years in a managerial role
  • Minimum of 2 years of related work experience in a GMP regulated laboratory, biologics/drug manufacturing, medical device or in-vitro diagnostic environment
  • Project or technical leadership experience required
  • Experience in a cGMP regulated environment
  • Proficiency in MS Office
  • Ability to work within a highly regulated, labor-intensive environment
  • Ability to interpret data and facts analytically
  • Excellent oral and written communication skills
  • Effective organizational and planning skills with ability to meet deadlines

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

OnsiteMississaugaCanada

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