Infection Prevention and Control Manager overseeing infection - risk controls for Clark Builders’ healthcare construction projects. Coordinating ICRAs, containment, inspections, training, and site compliance.
About the role
- National Accounts Manager growing strategic customer relationships for Dock Products Canada's loading dock, industrial door, and access solutions business. Driving national revenue through consultative sales and account expansion.
Responsibilities
- Manage and grow relationships with assigned national and strategic accounts across Canada
- Develop relationships with Operations, Facilities, Procurement, Maintenance, Engineering, and Construction teams
- Conduct customer visits, facility assessments, site surveys, and business review meetings
- Act as primary contact for customer inquiries, opportunities, and escalations
- Develop and execute account growth strategies to increase revenue, profitability, and customer retention
- Identify opportunities for equipment upgrades, modernization, safety improvements, preventative maintenance, and new construction projects
- Generate new business within existing accounts and targeted national organizations
- Expand relationships across multiple locations, departments, and decision-makers
- Achieve sales, margin, and growth targets
- Present solutions improving facility safety, efficiency, productivity, and performance
- Prepare proposals, quotations, presentations, and recommendations
- Collaborate with estimating, operations, service, installation, and leadership teams
- Support customer budgeting and long-term capital planning
- Coordinate national account programs across customer locations and company branches
- Monitor customer satisfaction, account performance, and service delivery metrics
- Ensure customer commitments, contractual obligations, and service expectations are achieved
- Promote the full portfolio of loading dock equipment, industrial doors, access solutions, service, and maintenance offerings
- Monitor industry trends, competitive activity, and emerging technologies
- Participate in customer events, industry associations, trade shows, and networking opportunities
- Maintain CRM records, opportunity pipelines, sales forecasts, and account activity reports
- Travel to customer sites, business reviews, industry events, and strategic meetings throughout Canada
Requirements
- 5+ years of experience in National Account Management, Project Management, Construction Estimating, Industrial or Technical Sales, Building Products, Material Handling, Facilities Services, or Construction Administration
- Proven experience managing complex customer relationships
- Strong commercial and business acumen
- Demonstrated ability to manage multiple projects simultaneously
- Strong analytical, organizational, and problem-solving skills
- Exceptional written and verbal communication skills
- Advanced proficiency in Microsoft Office, particularly Excel
- Experience with loading dock equipment, industrial door systems, commercial construction, warehousing and distribution environments, or material handling industries
- Experience working with ERP, CRM, and customer procurement platforms
- Ability to review drawings, specifications, and project documentation
- Post-secondary education in Business, Construction Management, Engineering Technology, Project Management, or a related field
- Ability to travel regularly throughout Ontario and occasionally across Canada
- Expected travel of 30% to 50%
Benefits
- Competitive compensation package
- Significant earning potential through sales performance
- Comprehensive health and dental benefits
- RRSP matching program
- Career advancement opportunities within a growing national organization
- Collaborative culture with a strong commitment to customer success and operational excellence
- Clean and safe working environment
- Training and development opportunities
- Equal opportunity and inclusive workplace
- Accommodations available upon request throughout the recruitment process
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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