Manager of Solutions Architecture focusing on designing Five9 cloud contact center solutions. Leading technical pre - sales efforts and collaborating with sales and delivery teams for customer engagements.
About the role
- Senior Solutions Engineer at Atreides leading design and delivery of customer-facing data solutions. Focusing on building workflows and guiding product-aligned R&D efforts.
Responsibilities
- Architect reusable patterns for configuring and adapting platform outputs to customer needs.
- Lead end-to-end data integration efforts for complex or sensitive customer datasets.
- Work with domain expert analysts to define QA and validation strategies to ensure analytical outputs meet customer reliability standards.
- Guide the creation of tools and templates that simplify future integrations.
- Conduct high-impact custom analyses in response to analyst inquiries.
- Act as a technical point-of-contact for customer engagements and feedback loops.
Requirements
- 5+ years in data engineering, with experience in platform configuration and customer deployment.
- Deep skills in scripting, SQL (Spark SQL preferred), API integration, and cloud-native operations.
- Experience designing quality assurance workflows and integrating validation logic into production pipelines.
- Familiarity with data visualization tools and diagnostic methods for complex data systems.
- Excellent communication and leadership skills, with a track record of cross-functional collaboration.
Benefits
- Comprehensive health, dental, and vision insurance plans
- Flexible hybrid work environment
- Additional benefits like flexible hours, work travel opportunities, competitive vacation time and parental leave
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