About the role

  • Hybrid Instructional Designer and Technical Trainer at Aviva, collaborating on learning solutions and delivering training programs across various business functions. Focusing on customer experience and innovative training design.

Responsibilities

  • Work collaboratively with the L&D team to design, develop and deliver solutions that build an end-to-end learning experience with a focus on interactive digital delivery
  • Proactively identify training needs, present recommendations, and deliver on learning objectives that are driven by strategic business goals
  • Using a consultative approach, work with your team, subject matter experts and senior leaders across multiple business functions to deliver one consistent experience nationally
  • Strives to be a customer champion when collaborating and advising stakeholders in determining training needs and appropriate delivery method
  • Stay on top of best practices/emerging industry trends in learning and development to support innovative learning experience design
  • Accountable for prioritizing and guaranteeing that training scheduling, participant enrolment, measurements/metrics and the maintenance of appropriate tracking/record keeping is complete in a timely manner
  • Coordinate training logistics (facilities, materials)
  • Demonstrate your strong project management, content management, and design skills to build and develop multi-purpose learning content in areas such as self-paced and mobile learning
  • Find opportunities to apply data collection and feedback mechanisms throughout our learning solutions to generate data-driven, useful insights
  • Communicate progress and opportunities through daily huddles and monthly business reviews
  • Consistently deliver training programs both live and virtually using standard processes and adult learning principles
  • Coordinate assessments and provide post-learning support on the job application

Requirements

  • 2+ years of technical experience in more than one business function, including Auto, Property, Healthcare and Casualty
  • Proven ability to work independently, get results through collaborative, outcomes-focused relationships with multiple internal stakeholders
  • Be adaptable, innovative and have a problem-solving attitude
  • Display leadership, decision making, negotiating, communication and analytical thinking skills
  • Ability to empower, challenge and influence cross functional teams and deliver outstanding results in a matrixed reporting environment
  • Be able to break down complex, technical processes into simple, logical steps
  • Experience developing training content
  • Prior knowledge or experience in adult learning, instructional design or corporate training would be an asset
  • Certified Training and Development Professional Designation or Adult Education Qualifications is an asset
  • Experience working with Rise 360, Articulate Storyline, Vyond, Elucidat, Camtasia authoring tools
  • Bilingualism is an asset

Benefits

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
  • Hybrid flexible work model.
  • Outstanding career development opportunities.
  • We’ll support your professional development education.
  • Competitive vacation package with the option to purchase 5 extra days off per year.
  • Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.
  • Corporate wellness programs to support our employees’ physical and mental health.

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$65,000 - CA$95,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridOakvilleCanada

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