Seasonal patrol technician maintaining Ontario highways, roads, and infrastructure for Ferrovial’s Webber. Supervising winter maintenance, inspecting work, coordinating crews, and responding to hazards and emergencies.
About the role
- Technician III managing customer relations for insurance contracts. Collaborating with internal teams to ensure effective service and communication with group administrators.
Responsibilities
- Interpret and explain contract clauses to group administrators
- Forward group administrators' requests to internal partners
- Analyze adjustments to financial transactions
- Participate in administrative update activities
- Act as a spokesperson and liaison with groups
- Take part in kick-off meetings and committee sessions
- Handle first-level complaints and dissatisfaction
- Support group administrators on our platforms
Requirements
- College diploma in administrative techniques or equivalent
- Minimum of three (3) to five (5) years of customer service experience
- General knowledge of group insurance products and plan administration
- Proficient in spoken and written French
- Advanced proficiency in spoken and written English
Benefits
- Group insurance for you and your family
- Defined contribution pension plan
- Flexible schedule
- Vacation time to enjoy life
- Telemedicine program
- Employee assistance program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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Seasonal patrol technician maintaining Ontario highways for Ferrovial’s Webber infrastructure - management business. Supervising maintenance operations, inspecting contractor work and responding to roadway hazards and emergencies.
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