Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Staff Product Manager driving product strategy and delivery for B2B SaaS platform while launching AI-powered internal tools. Collaborating across teams and enhancing workflows for productivity.
Responsibilities
- Own and drive the roadmap for key product areas within our B2B SaaS platform
- Define product strategy and specifications in collaboration with engineering, design, and GTM teams
- Conduct user research, competitive analysis, and data analysis to inform product decisions and prioritization
- Launch features, measure impact, and continuously improve based on customer feedback
- Work cross-functionally with engineering, design, marketing, sales, and customer success for successful product delivery
- Design, build, and launch internal AI-powered tools to enhance product management workflows
- Build systems that ingest competitor updates and industry news to generate actionable insights
- Create tools leveraging LLMs to assist in generating product specifications and documentation.
- Connect internal systems to create automated workflows that reduce manual overhead
- Build and manage data pipelines to power internal AI tools, ensuring data quality.
Requirements
- 7+ years of experience in product management at B2B SaaS companies
- Strong technical background with hands-on software development experience
- Experience with AI technologies, including building applications with LLMs, prompt engineering, and RAG concepts
- Proven ability to ship products end-to-end, from strategy and discovery through launch and iteration
- Excellent communication and collaboration skills across engineering, design, and business stakeholders
- Data fluency: Comfortable with SQL, analytics tools, and using data to drive product decisions.
- Bias for action and entrepreneurial mindset, with ability to build in ambiguous, fast-paced environments.
Benefits
- comprehensive Canadian health benefits—dental and vision included
- unlimited paid vacation days
- paid parental leave to support your family
- bereavement leave
- all the equipment you need provided, or access to Device Upgrade Policy
- monthly Tech & Appreciation Stipend
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