Engineering Manager leading Mercury’s banking account services and senior engineering team. Building reliable systems for customer account management and money movement.
About the role
- Software Development Manager leading a senior engineering team to develop tools and capabilities for clinical trial solutions. Influencing platform strategy and improving developer experience in a regulated environment.
Responsibilities
- Lead and support a small solution engineering team focused on reusable libraries, shared capabilities, and platform enablement across product teams
- Provide coaching, feedback, and support to a small, senior ‑ heavy engineering team, contributing to hiring and team development as needed
- Collaborate with product, architecture, QA, and engineering teams to enable delivery through shared standards, guidance, and coordinated adoption of platform solutions
- Drive adoption of modern engineering practices across CI/CD, deployment, scanning, and scaling, taking a technology‑agnostic approach aligned to platform needs
- Serve as an escalation entry point (Level 4) for complex application‑related production issues, triaging incidents and coordinating resolution across teams while supporting initiative planning and prioritization
- Champion secure application development practices and compliance expectations, supporting vulnerability remediation and secure SDLC adoption across teams
- Develop clear change management approaches, technical guidance, and adoption plans to reduce cross‑team friction and cognitive load
- Continuously assess engineering practices and tooling to promote pragmatic improvements in developer productivity and operational efficiency
Requirements
- Bachelor’s degree in computer science or a related field, or equivalent practical experience
- At least 8 years of professional software engineering experience, including technical leadership across multiple teams
- Proven ability to enable delivery of scalable, enterprise-grade software in distributed or cloud-hosted environments
- Strong hands-on experience with backend and frontend technologies such as C#/.NET, RESTful APIs, and modern frontend frameworks
- Experience working with relational databases such as PostgreSQL, SQL Server, or similar systems
- Practical experience with CI/CD pipelines, DevOps practices, and cloud platforms such as AWS or Azure
- Strong communication skills with the ability to influence and align stakeholders across technical and non-technical teams
- Experience supporting production systems, including incident triage, root cause analysis, and cross-team coordination
- Ability to work remotely within the United States with availability aligned to Eastern Time collaboration
Benefits
- Competitive compensation
- Health, dental, and vision coverage
- 401(k) retirement plan with company match
- Paid time off and company holidays
- Flexible remote work options
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