Bilingual Patient Reimbursement Specialist coordinating reimbursement solutions for patients in Canada. Engaging with healthcare professionals and insurance for effective patient care.
Responsibilities
Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
Coordinate cases with insurance companies, physician' offices and healthcare professionals in order to maximize reimbursement solutions;
Coordinate documents, submissions and all related paperwork to insurance companies, public/federal funding programs;
Foster and build relationships with key clinics;
Coordinate with pharmacy processes required once funding has been obtained;
Acquire in depth knowledge of public / private and federal funding mechanisms.
Requirements
Bilingualism - English/French - is a requirement
Prior experience in a reimbursement role is a strong asset
Experience in the healthcare, pharmaceutical, or insurance industry is an asset
Minimum of 2 years’ experience in customer/client service experience
Strong proficiency in Microsoft and Google applications (Google apps, Word, Excel)
Professional/courteous/efficient telephone manner
Proven ability to organize time, set priorities, and multi-task in order to meet various competing work deadlines
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Attention to detail
Ability to resolve issues effectively and efficiently
An out-of-box thinking approach
Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.
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