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About the role
- Project Coordinator at Bits In Glass coordinating schedules and supporting IT initiatives with clients. Engaging in project lifecycle activities and ensuring proper communications across multiple engagements.
Responsibilities
- Support Project Managers with end-to-end delivery of software and automation projects for our clients.
- Help drive the project lifecycle by coordinating schedules, tasks, resources, and communications.
- Organize and facilitate project meetings: prepare agendas, take minutes, and follow up on action items.
- Track project progress, identify risks or delays, and escalate issues when needed.
- Maintain project documentation including status reports, change requests, and risk logs.
- Communicate project status to stakeholders in a timely and professional manner.
- Act as a liaison between clients, internal delivery teams, and other stakeholders.
- Ensure alignment on project goals, timelines, and deliverables.
- Support client onboarding and help foster a positive client experience.
- Help ensure adherence to BIG’s project delivery methodology and DSMO standards.
- Contribute to continuous improvement initiatives by suggesting process and tool enhancements.
- Support project closeout activities, including lessons learned and documentation handoff.
Requirements
- 1–3 years of experience in a project coordination or support role, preferably in IT consulting, software delivery, or professional services.
- Strong organizational, communication, and multitasking skills.
- Experience with project management tools (e.g. MS Project, Jira, Asana, or Monday.com).
- Familiarity with Agile methodologies (Scrum or Kanban) is an asset.
- Ability to work collaboratively in a fast-paced, client-facing environment.
- Excellent written and verbal communication skills.
- Post-secondary degree or diploma in Business, IT, or related field preferred.
- CAPM or other project management certifications are a plus.
Benefits
- Competitive total compensation plan including annual bonus and GRSP matching program.
- Comprehensive healthcare benefits.
- Professional development budget and opportunities for growth.
- Flexible hybrid work arrangements.
- A supportive culture built on teamwork, trust, and having fun while delivering results.
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