Designs, develops, tests, implements, measures and manages processes
Ensures that process design reflects current business strategy and business/stakeholder requirements and supports the desired customer experience
Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do
Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group
Acts as a subject matter expert on relevant regulations and policies
Leads change management programs of varying scope and type, including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives
Requirements
Typically 7+ years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience
Possesses a deep understanding of and problem solving ability for issues within the business/group
Knowledge of business analysis, project delivery practices and standards across the project lifecycle - Expert
Knowledge of business/group processes, procedures and controls - Expert
Understanding of risk, regulatory and compliance requirements - Expert
Seasoned professional with a combination of education, experience and industry knowledge
Verbal & written communication skills - In-depth / Expert
Analytical and problem solving skills - In-depth / Expert
Influence skills - In-depth / Expert
Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert
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