Strategic transformation advisor modernizing CBC/Radio - Canada’s public media technology platforms. Leading change management, agile operating - model evolution and user adoption across Toronto or Montreal.
About the role
- Clinical advisor shaping training, documentation, and marketing enablement for Timeless Medical Systems’ healthcare software products. Translating clinical expertise into e-learning, simulations, and strategic product guidance.
Responsibilities
- Engage with internal customers to drive clinical direction for enablement, technical documentation, and instructional design
- Liaise with clinicians across the organization to tailor enablement and marketing assets for clinical relevance and customer value
- Participate in the full training lifecycle
- Write clinically relevant workflow scripts for e-learning modules, video tutorials, and interactive simulations
- Collaborate with Strategic Enablement and Marketing to create marketing assets, job aids, e-learning modules, video tutorials, and interactive simulations
- Provide strategic clinical education and guidance for TMS software products
- Recommend industry best practices and present clinical proof to drive enablement priorities
- Support analysis, design, implementation, evaluation, optimization, and maintenance of TMS Medical products and strategic projects
- Apply knowledge of clinical care, practice standards, patient flow, and operational processes
- Perform other reasonable employment tasks assigned by a leader
Requirements
- Bachelor's Degree in a related field (Dietetics, Nursing, Allied Health, Informatics)
- Healthcare license or related certification is strongly preferred, such as Registered Dietitian, Registered Nurse, or Milk Tech
- 3+ years of direct clinical work experience in a milk lab environment, neonatal intensive care/pediatrics, or clinical informatics
- Thorough expertise in all TMS software applications and products
- Ability to interpret, translate, and apply complex technical and clinical information
- Experience analyzing clinical and technical requirements to formulate enablement strategies
- Ability to write operational procedures in both technical and user-oriented language
- Strong written and verbal communication skills
- Organizational, presentation, and problem-solving skills
- Ability to lead proactive organizational and workflow changes
- Effective deadline and priority management
- Proficiency with Microsoft Office and Google Suite products, including Word, Excel, PowerPoint, Gmail, and GDrive
- Proficiency with screen capture and video editing tools is an asset, but not a requirement
- Ability to work remotely with frequent cross-departmental interaction
- Flexibility to work nights, weekends, and holidays
- Ability to travel occasionally to customer/pilot sites, conferences, and strategic planning meetings in Canada and the USA
Benefits
- Full-time employment
- Remote work environment
- Flexible hours, including nights, weekends, and holidays
- Occasional travel opportunities for customer/pilot site visits, conferences, and strategic planning meetings in Canada and the USA
- Reasonable accommodations for known physical or mental limitations
- Equal employment opportunity and non-discrimination commitments
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