About the role

Senior Product Designer at Borrowell, creating user-centered designs for fintech solutions through collaboration and research. Driving design ownership of large projects within cross-functional teams.

Responsibilities

Collaborate closely with Product, Engineering, Business, Data, and other cross-functional partners to create intuitive, delightful, and functional experiences that solve real user needs
Lead end-to-end design processes within your product pod, leveraging strategic design thinking and iterative methodologies to deliver user-centred designs informed by testing and research
Translate product strategy and requirements into clearly defined experiences that meet business goals without compromising design quality
Conduct user research and competitive analysis, synthesizing findings into actionable insights using artifacts like journey maps, user flows, and storyboards
Leverage qualitative and quantitative research to proactively identify pain points, build user empathy, and advocate for optimal user experiences
Clearly communicate design decisions and rationale to cross-functional stakeholders, building shared understanding and alignment
Contribute to our design system and component libraries by actively improving consistency, scalability, and documentation
Champion design and research practices across the org by contributing to shared documentation, facilitating design critiques, and helping cross-functional partners understand and engage with the UX process

A portfolio demonstrating empathy for user problems with a strong end-to-end design process crafting experiences for web and mobile
Experience owning design problems within a product team, with the ability to be self-driven managing multiple projects in an agile environment
Fluency in user research methods and usability testing, with a solid understanding of product thinking: funnels, user segmentation, A/B testing, and growth frameworks
Expertise in Figma and other modern design tools
Strong knowledge of web and native mobile patterns, interaction standards, and design system best practices
Clear, confident communication with the ability to explain the why behind design decisions
**Nice to Haves**
Experience in financial services or credit-related industries
Experience designing accessible B2C products
Experience building and maintaining design systems at scale

**The Opportunity** - join and have a major impact at a growing company that is helping make financial stability possible for everybody
**Comprehensive Health Benefits** - medical, dental, vision, and paramedical health benefits for you and your family, with extra yearly coverage for psychotherapists and massage therapists
**Additional Health Benefits **- virtual benefit offering that allows you to connect 24/7 with nurses, doctors and mental health professionals
**Maternity & Parental Leave Top-up **- available to new parents
**WFH Reimbursement -** we ship you gear like a laptop, mouse, keyboard, and you can reimburse additional items to make your workplace better for you
**Employee Development Benefit** - annual reimbursements on payments to help your learning
**Givewell Benefit **- 1 paid volunteer day a year to give back to the community
**Flexibility** - flexible working hours and a flexible vacation policy