Senior Support Engineer supporting enterprise blockchain products at Validation Cloud. Troubleshooting infrastructure, monitoring systems, and improving customer support operations.
About the role
- Integrated Logistics Support Analyst analyzing military aircraft and ship fleet data for CAE. Developing logistics recommendations that improve fleet availability and reduce support costs.
Responsibilities
- Manage and maintain critical operational and maintenance data
- Review, categorize, validate, and correct data received from military operations and maintenance activities
- Analyze equipment performance, maintenance activity, inspections, preventive maintenance, and other fleet data
- Perform equipment trend monitoring and analysis to identify reliability and maintenance issues
- Prepare recurring and ad hoc analyses and reports based on client requirements
- Perform logistics support analyses on equipment and operational systems, including FMECA, RCMA/MSG-3, Life Cycle Cost Analysis, Level of Repair Analysis, and Sparing Analysis
- Develop practical, cost-effective recommendations to help fleet managers optimize fleet availability and support costs
- Collaborate with Department of National Defence technical authorities
- Work on aircraft and ship fleet programs, including the CH-146 Griffon and CF-18
- Contribute to recurring, long-term projects and potentially support new aircraft and naval programs
- Work collaboratively as part of an Integrated Logistics Support analyst team
Requirements
- University degree in science or engineering, or a technologist/technician diploma with relevant experience in aeronautical, electrical/electronic, mechanical, or industrial areas
- Ability to communicate effectively in English, orally and in writing, including on technical subjects
- Demonstrated interest and aptitude for working extensively with data, including detailed analysis and ongoing data maintenance
- Strong analytical skills and curiosity, with an ability to investigate data to understand underlying causes and trends
- High degree of autonomy and initiative
- Ability to work effectively as part of a team with minimal supervision
- Ability to translate ideas and analysis into practical actions and recommendations
- Ability to meet the requirements of the Canada Controlled Goods Program (CGP) and, where applicable, ITAR requirements
- Must be eligible to obtain and maintain Government of Canada Reliability Status and Level II (Secret) security clearance
- Ability to communicate effectively in French, orally and in writing, including on technical subjects (preferred)
- Work experience as a Canadian Armed Forces technician (preferred)
- Knowledge of military aircraft and/or ship fleets (preferred)
- Knowledge of Department of National Defence operations (preferred)
- Knowledge of the Aircraft Maintenance Management Information System (AMMIS) (preferred)
- Previous experience with military, aircraft, ship, maintenance, reliability, or logistics data (preferred)
- Familiarity with logistics support or reliability analysis methodologies such as FMECA, RCMA, MSG-3, Life Cycle Cost Analysis, Level of Repair Analysis, or Sparing Analysis (preferred)
- Reliable transportation required for on-site work
Benefits
- Hybrid work arrangement
- Opportunity to be part of a small, dynamic team within a large organization
- Work environment that values employee initiative and contributions
- Autonomy in the management and organization of work
- Career development opportunities within CAE
- Opportunities for expanded deliverables, cross-assignments, and potential project leadership as experience develops
- Employee benefits
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