Integrations Support Engineer helping Canadian governments integrate PSD Citywide’s enterprise asset - management software. Troubleshooting APIs, applications, databases, and customer implementations.
About the role
- Workday Technical Analyst enhancing Modaxo’s global Workday platform across security, reporting, configuration, and releases. Supporting HR, IT, Finance, and business teams remotely in Canada or the UK.
Responsibilities
- Act as a Workday technical subject-matter expert for HR, IT, Finance, and business teams
- Support delivery of the Workday product strategy and alignment with Modaxo’s People and Business priorities
- Conduct system impact assessments for acquisitions and new modules
- Partner with functional teams to enhance adoption, support change governance, and translate business needs into technical solutions
- Configure and maintain Workday security roles, domains, policies, and business-process-level security
- Conduct proactive compliance audits, including SoD and GDPR requirements
- Troubleshoot access issues and design scalable security structures
- Build advanced Matrix, Composite, Trending, Dashboard, and BIRT reports
- Create calculated fields and provide insights for HR, Finance, and leadership
- Support data quality initiatives and recurring reporting cycles
- Configure and enhance Workday business processes across multiple modules
- Assess new features, identify dependencies, and recommend improvements
- Investigate and resolve system issues, enhancements, and configuration gaps
- Optimise workflows and increase automation with HR
- Lead bi-annual Workday release activities, regression testing, and impact assessments
- Manage and prioritise the enhancement backlog and communicate progress
- Provide day-to-day technical support, ensuring data quality and process compliance
- Prepare progress updates and audit-ready documentation
- Offer training and guidance to users, SMEs, and partners
Requirements
- 5+ years of hands-on Workday configuration experience across multiple modules
- Advanced Compensation and/or Absence Management experience is required
- End-to-end configuration experience in Absence and Advanced Compensation
- Experience with HCM, Recruiting, Talent, and Performance preferred
- Strong expertise in the Workday security model
- Experience with reporting, dashboards, and calculated fields
- Business process configuration expertise
- Workday release management experience
- Integrations experience is a plus
- Ability to streamline and optimise HR processes
- Strong requirements gathering and user-story development skills
- Experience coordinating Workday’s bi-annual release cycles and regression testing
- Excellent problem-solving skills across complex, cross-module scenarios
- Clear communication skills for stakeholder engagement and training
- Strong attention to data quality, analytics, and audit readiness
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