About the role

Rehabilitation Consultant managing disability cases toward employability return. Seeking knowledgeable, empathetic, and dedicated rehab professionals for a community-focused role.

Responsibilities

Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do.
Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers.
Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work.
Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period.
Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability.
Prepare written reports detailing findings and recommendations.
Track rehabilitation activities and document case files electronically.
Live our values of Customer View, Integrity, Partnership, and Communities.

A university degree in a discipline related to rehabilitation with experience in health or social sciences preferred.
4 years of experience in insurance rehabilitation or the field of rehabilitation preferred.
Excellent communication and interpersonal skills.
Excellent organization skills, with experience working in a fast-paced environment, requiring regular re-prioritization and critical analysis/ assessment skills.
Mental Health experience an asset.
Ability to accommodate a home-based office.
Valid driver’s license and vehicle are necessary due to possible travel requirements.
Bilingualism (fluent in French and English) required.