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About the role

  • Part-time shift leader supervising daily operations, sales, staff, and inventory at Canna Cabana, Canada’s cannabis retail chain. Supporting store management and customer service in Red Deer.

Responsibilities

  • Provide assistance to store management in supervising and facilitating the daily operations of the store
  • Oversee the responsibilities of the Store Manager in the absence of the SM or ASM
  • Assist in personnel management when on shift and resolve customer service issues
  • Provide direction, guidance, and instruction to store associates
  • Ensure store conditions meet established standards
  • Assist with staffing levels when requested
  • Act as the sales and customer service leader and role model in the absence of the SM/ASM
  • Greet and assist customers while modeling exemplary conduct
  • Ensure company policies and relevant legislation are followed by all staff
  • Handle customer complaints and escalate them when necessary
  • Ensure health, safety, and security regulations and standards are met on shift
  • Achieve sales targets and store-level KPIs
  • Ensure employees actively pursue sales goals
  • Oversee and assist with inventory management and be accountable for inventory processes on shift

Requirements

  • Must have valid SellSafe Certification
  • Completion of high school and college/CEGEP/vocational or technical training required
  • Demonstrated sales and service orientation required
  • Minimum of 2 years work experience in the retail industry required; Cannabis industry preferred
  • A valid First Aid certification is considered an asset
  • Excellent time management and prioritizing skills required
  • Demonstrated ability to train and motivate staff required
  • Skills to monitor and lead by example as required
  • Basic office administration skills required
  • High level of proficiency with Microsoft Office productivity suite
  • Highly effective teamwork skills
  • Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
  • Strong customer service and troubleshooting skills
  • A well-defined sense of diplomacy
  • Excellent teamwork and team-building skills
  • Thorough understanding of applicable health and safety legislation
  • A professional, responsive, and positive work attitude is essential
  • Ability to work nights, holidays and weekends and different locations

Benefits

  • Unlimited bonus earning potential
  • Significant opportunity for growth, experience and learning
  • Part-time, permanent employment

Job title

Job type

Part Time

Experience level

Senior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Assembly

Location requirements

OnsiteRed DeerCanada

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