Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- VP of Product leading product strategy and execution at Cardata, transforming vehicle reimbursement management with AI and automation.
Responsibilities
- Own the product vision and strategy, translating company goals into clear priorities, outcomes, and tradeoffs that are aligned with customer needs and market demands
- Develop and maintain deep, first-hand expertise in our product, customers, and users (how they actually work, where they struggle, and how they derive value) through interviews, deal support, escalations, and ongoing feedback loops
- Lead competitive and market intelligence analysis to inform roadmap decisions and prioritizations
- Pressure-test product strategy by regularly reviewing discovery insights, usage data, and delivery signals
- Partner tightly with Engineering and Design to ensure high-quality delivery
- Ensure backlogs are well-formed, outcomes are clear, and teams are solving the right problems
- Make decisive calls on scope, sequencing, and resourcing to keep momentum high
- Lead, mentor, and develop Product Managers and/or Product Owners, setting a high bar for ownership and product judgment.
- Establish clear expectations for product quality, discovery rigor, and delivery accountability
- Step into the weeds when needed, clarifying requirements, unblocking decisions, shaping scope, or helping teams navigate complexity
- Hold teams accountable for outcomes, not just output, using data, customer impact and revenue as the yardstick
- Identify execution gaps early and intervene constructively to get initiatives back on track
- Foster strong cross-functional trust by being decisive, transparent, and consistent
- Act as a credible, hands-on product voice with executives, customers, and internal stakeholders
- Clearly communicate roadmap decisions, progress, risks, and tradeoffs—especially in moments of constraint
- Proactively identify and drive opportunities to apply AI and automation to improve customer outcomes, internal efficiency, and product scalability
- Help shape how the company thinks about product, execution, and customer value
Requirements
- 10+ years of Product Management experience, with significant time in B2B SaaS environments
- Prior experience leading and scaling Product teams, specifically developing Product Owners
- Demonstrated success building and evolving multi-persona B2B products with complex workflows
- Experience supporting or leading products through a growth phase of approximately $10M to $100M+ ARR
- Strong track record of translating strategy into execution and measurable outcomes
- Deep familiarity with Agile product development and modern product discovery practices
- Demonstrated experience applying AI, automation, or workflow intelligence to real product problems, with a strong sense of where these approaches create leverage and where they don’t
- Strong product judgment and strategic thinking, paired with pragmatic execution instincts.
- High technical fluency (APIs, systems, architecture tradeoffs)
- Excellent product sense and UX intuition; comfortable collaborating deeply with Design leadership
- Strong business acumen, with a track record of translating product decisions into measurable outcomes (e.g., GRR, NRR, ARR growth, expansion, efficiency)
- High sense of urgency and ownership, driven to move from insight to action and from roadmap to real-world impact
- Proven ability to establish and maintain strong cross-functional relationships built on trust, reliability, and consistent follow-through
- Clear, compelling communicator with executives, teams, and external stakeholders
- Highly organized, accountable, and decisive, with a bias toward action
- Bonus items: Experience with M&A
Benefits
- Remote work and flexible working hours
- Mentorship and development opportunities (to help you achieve your career goals!)
- Extended medical & dental benefits
- Healthcare spending account
- $3,000 annual Health and Wellness Spending Account to support your overall wellbeing
- Employee assistance program (EAP)
- Flexible (Unlimited) Time Off: No annual cap on vacation, supported by a trust-based, flexible approach to time away.
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