Bilingual Retention Agent providing customer service and retention for Manulife. Responsible for inbound/outbound calls and sales applications in English and French.
About the role
- Home Care Nursing Services role managing a multidisciplinary team to deliver client nursing services in Winnipeg Health Region. Requires nursing supervision experience and relevant qualifications.
Responsibilities
- Reporting to the Manager Health Services, the incumbent functions as part of the multidisciplinary team to ensure the delivery of a consistent standard of client nursing services.
- Responsible management of nursing staff and other resources.
- Supervise and manage their staff according to the MNU collective agreement, CRNM Standards of Practice and Operational Standards for the Visiting Nurse Program.
Requirements
- Minimum of four years recent related nursing experience.
- Experience supervising staff required, preferably in a unionized environment.
- Community experience an asset.
- Case Management experience an asset.
- Baccalaureate Degree in Nursing required.
- Master’s Degree in Nursing is preferred.
- Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).
- Cardiopulmonary Resuscitation (CPR) Training requirements in accordance with Employer policy.
- Active participation in professional associations e.g. Association of Regulated Nurses of Manitoba (ARNM) preferred.
- Valid Driver’s License and use of a vehicle.
- Exceptional organizational and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize a complex workload to meet deadlines.
- Knowledge and understanding of cultural diversity as it relates to clients and staff.
- Basic computer skills in a windows environment.
- This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.
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