Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager for Domain Platform at Caseware, handling assurance workflow capabilities and driving AI integration in audit.
Responsibilities
- Serve as a key internal subject matter expert on assurance workflows and financial audit methodology — for product, engineering, sales, and partner teams.
- Engage with global partners and key customers at a professional, peer level — understanding their workflows, challenges, and evolving expectations.
- Ensure that platform features are developed to enable and support compliant solutions.
- Bring credible audit practice perspective into product decisions, helping teams bridge the gap between what auditors say they want and what they actually need.
- Actively engage with AI tools in your own daily work – Caseware expects and enables this across the entire team.
- Contribute your expertise to the development of AI-driven product capabilities, help define what AI-assisted audit should look like, what makes sense methodologically, and where AI creates real value for auditors.
- Stay current on how AI is reshaping audit workflows, regulatory expectations, and the profession as a whole – and bring that perspective into product decisions.
- Own the product roadmap, collaborate with other PMs to ensure key pain points/solutions are understood and prioritized.
- Define and prioritize requirements based on customer feedback, and market trends.
- Coordinate cross-functional release readiness with platform, consulting, support, and partner-facing teams.
- Act as a primary product contact for global partners, translating their needs into actionable platform improvements.
- Partner with Sales, Pre-Sales, Support, and Consulting to channel customer insights and escalation feedback into the roadmap.
- Communicate product decisions, priorities, and trade-offs clearly to a diverse set of stakeholders across geographies.
Requirements
- 3–5 years of product management experience
- Meaningful hands-on experience in financial audit or assurance — you understand audit workflows from the inside and can engage with auditors at a peer level.
- Strong ability to translate domain expertise and customer feedback into clear, prioritized product requirements.
- Comfortable working cross-functionally with engineering, design, and go-to-market teams in a global environment.
- Openness and genuine curiosity about AI — you actively engage with AI tools and see them as part of how modern product work gets done.
- Familiarity with audit standards and regulatory frameworks relevant to financial engagements (e.g., ISA, GAAS, PCAOB).
- Experience with Caseware's audit or engagement management software.
- Exposure to platform thinking — building capabilities that are consumed by downstream partners or product teams rather than end users directly.
- Experience in a global or multi-market product environment
Benefits
- Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions.
- We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team.
- Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance.
- We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
- We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
- Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth.
- We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.
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