Technical Solutions Architect designing Juniper and Aruba enterprise networking solutions for Arrow’s channel partners. Leading technical sales engagements, demonstrations, and solution architecture across North America.
About the role
- Technical Solutions Engineer at Ciena Corporation delivering innovative solutions for Data Center PON networks. Collaborating across teams to ensure high performance and operational simplicity.
Responsibilities
- help deliver and support innovative solutions for next-generation Data Center Out-of-Band Management (DCOM) networks built on Passive Optical Networking (PON) technology.
- work closely with cross-functional teams—including product management, engineering, and customer deployment teams—to ensure that Ciena’s DCOM PON solutions deliver high performance, reliability, and operational simplicity.
- Gather and analyze requirements for next-generation routing and switching software solutions supporting 10Gbps PON network technologies and applications for Layer 2 and Layer 3 data networking across a wide range of switch and host platforms.
- Provide technical expertise and solution guidance for Ciena’s SAOS embedded PON software and platforms.
- Work closely with customers and internal stakeholders to translate networking requirements into scalable and operationally efficient solutions.
- Collaborate across the entire software and solution lifecycle, including requirements analysis, integration, verification, solution validation, and customer support.
- Support deployment and operational readiness of PON-based data center management networks.
- Proactively identifying and resolving technical challenges through solution analysis, recommendation, and execution.
Requirements
- Bachelor’s degree in Computer Science, Electrical Engineering, or equivalent, with 7+ years of relevant industry experience.
- Strong hands-on experience with Passive Optical Networking (PON) technologies including OLT and ONT/ONU, and broadband access architectures such as FTTx.
- Solid understanding of Layer 2 and Layer 3 networking, including Ethernet, VLAN, QoS, IPv4, IPv6, and switching and routing in access networks.
- Experience working with network management and automation interfaces, including NETCONF/YANG, gRPC/gNMI, telemetry, and REST APIs.
- Demonstrated ability to work effectively with remote and globally distributed teams.
- Strong interpersonal, written, and verbal communication skills, with the ability to engage both technical and non-technical stakeholders.
- Experience supporting or designing network solutions for complex environments such as large enterprise or data center infrastructures.
Benefits
- medical, dental, and vision plans
- participation in 401(K) (USA) & DCPP (Canada) with company matching
- Employee Stock Purchase Program (ESPP)
- Employee Assistance Program (EAP)
- company-paid holidays
- paid sick leave
- vacation time
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