L2 Analyst supporting Canadian Tire’s retail applications and store operations. Managing incidents, problems, vendors, SLAs, and application support.
About the role
- Analyst transforming pension and investment data into benchmarking insights for CEM, a global institutional-investor data and insights firm. Validating client submissions, analyzing peer performance, and presenting actionable results.
Responsibilities
- Review and validate client data submissions for accuracy, completeness, and comparability
- Follow up with clients to clarify questions and resolve data gaps or inconsistencies
- Run analyses and build benchmarking reports comparing client results with peer groups
- Prepare presentation materials and help walk clients through results alongside senior team members
- Respond to client questions and follow-up requests after results are delivered
- Suggest and support improvements to data processes, tools, and templates
- Develop understanding of CEM's data and methodologies
- Build collaborative relationships with clients and colleagues
- Deliver accurate, high-quality data and insights
- Turn complex data into clear narratives for clients
- Progress toward a more senior role
Requirements
- At least 3 years of experience in the investment and/or pension industry
- Previous experience in a client-facing role is an asset
- Ability to find trends and create a narrative from large volumes of data
- Experience with advanced Excel functions and relational databases
- Strong analytical, coding and writing skills
- University degree in Finance, Business, or Engineering
- CFA designation is a plus, but not required
- Written and verbal fluency in English and Dutch
- Personal desire to make a difference in the financial well-being of pensioners
- Curious mindset focused on understanding root causes
Benefits
- Hybrid work environment with both in-office and at-home flexibility
- Opportunities to work with complex datasets to draw elegant insights
- Opportunities for career growth and progression into a more senior role
- CFA support if interested
- Collaborative team environment
- Work directly with leading Canadian pension funds and institutional investors
- Influence product development through direct client insights
- Agility of a growing firm with the stability of an established global organization
- Curiosity-driven culture
- Gender, cultural, and intellectual diversity
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