Senior Client Partner driving enterprise account growth for Quietly, an award - winning content and communications consultancy. Leading strategic client relationships, delivery, profitability, and expansion.
About the role
- Case Manager coordinating prescription, authorization, inventory, and specialty pharmacy operations for Cencora. Ensuring compliance, resolving technical issues, and supporting quality assurance.
Responsibilities
- Coordinate complex prescription processing by verifying data accuracy, resolving insurance rejections, handling specialty medications, and ensuring appropriate documentation
- Handle prior authorization activities by gathering documentation, submitting requests to payers, tracking status, and following up on approvals
- Perform inventory activities by monitoring stock levels, processing controlled substance orders, conducting cycle counts, and handling medication recalls
- Ensure compliance with regulations, maintain required records, prepare for audits, and follow state board guidelines
- Handle specialty pharmacy operations by processing specialty pharmacy orders, coordinating with manufacturers, and ensuring proper storage
- Resolve technical issues by troubleshooting pharmacy system errors, researching drug information, addressing billing discrepancies, and escalating to pharmacists
- Perform quality assurance activities by identifying process errors, documenting incidents, and implementing corrective actions
Requirements
- Bachelor's degree in pharmacy, life sciences, or a related field, or equivalent experience required
- 2+ years of experience in pharmacy operations, retail, hospital, specialty, customer service, or a related field required
- Active pharmacy technician registration or licensure as required by the state(s) of practice preferred
Benefits
- Medical, dental, and vision care
- Backup dependent care
- Adoption assistance
- Infertility coverage
- Family building support
- Behavioral health solutions
- Paid parental leave
- Paid caregiver leave
- Training programs
- Professional development resources
- Mentorship programs
- Employee resource groups
- Volunteer activities
Job title
Job type
Experience level
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Not specified
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