Manager leading national client relations, small - business, pension service, and sales support teams. Improving retirement client experiences and operational performance for Manulife, an international financial services provider.
About the role
- Partner Development Manager growing strategic wallets, BNPL, and payment partnerships for Stripe’s financial infrastructure platform. Leading commercial deals, partner initiatives, and cross-functional payment-method launches.
Responsibilities
- Own and grow priority payment-method partnerships, focusing on strategic wallets, buy now, pay later (BNPL) providers, and related payment partners
- Manage day-to-day partner relationships
- Lead defined commercial and product initiatives
- Work across Stripe to increase payment-method adoption and deliver better user experiences
- Manage priority payment-method partnerships, drive joint initiatives, and launch new offerings for Stripe users
- Align internal and external stakeholders on shared goals
- Manage partner and deal execution using milestones, performance metrics, and mutual opportunities
- Develop relationships with partners, including senior executives and leadership
- Coordinate with Risk, Legal, Product, and Engineering to execute deals and partner product initiatives
- Set clear goals, run structured processes, and identify opportunities to improve execution
- Develop partner expertise to identify opportunities, inform Stripe decisions, and support product and business goals
Requirements
- 8+ years of experience in strategic partnerships or business development, including 3+ years working in payments, fintech, or financial institutions, and 3+ years of experience negotiating commercial deals with financial and technology institutions
- Experience leading commercial discussions or negotiations using established deal strategies and frameworks, with sound judgment about trade-offs and when to escalate
- Experience owning partner relationships, channel or distribution initiatives, and/or cross-functional commercial programs from planning through execution, and working in a product-centric environment with meaningful internal and external dependencies
- Ability to take initiative, handle ambiguity in a fast-moving organization, and thrive with a high level of autonomy and responsibility
- Strong verbal and written communication skills
- Ability to influence internal and external stakeholders across a wide variety of functions
- Technical acumen, including the ability to understand Stripe’s product portfolio and strategy and use this understanding to define requirements with partners and evaluate new partnership opportunities
- Interest in and intellectual curiosity about payments, economic infrastructure, and Stripe’s partners
- Preferred: Experience in payments, payment methods, wallets, BNPL, or financial services
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